"We called ahead to check on crab availability and decided to order a dozen large crabs, which we were told would be ready and delivered to our table when we arrived. The person on the phone also mentioned a special they had for $55, allowing us to enjoy all-you-can-eat medium crabs from 4-9 PM, which includes soup, hush puppies, and a few other items.
Upon arrival, the restaurant was quite busy. We had to wait about three minutes before someone acknowledged us. The server informed us that he had just called our name and noted that we had a 6:00 PM reservation, despite the fact that we weren’t given a specific time when we made the call, and it was only 6:01 PM. He then told us to hold on while he prepared our table but went off to get paper to cover the table without indicating we should follow him. We hurried to catch up with him as he looked back.
He seated us at a small two-top right by the door, a space that would soon prove inadequate for the dozen crabs we had ordered. After about six minutes, we finally saw our server again and requested menus so we could order more than just crabs. About ten minutes after we were seated, he brought out our hot crabs, but we still hadn't received menus. He then came back asking what we would like to drink, but each time, he hurried off before we could fully respond or ask for anything additional. We often had to flag him down as he attended to other tables to request items like napkins, drink refills, corn on the cob, and French fries.
When the fries finally arrived, they were overcooked and burnt. We asked him to take them back, and he gave us an annoyed look. He returned ten minutes later with hush puppies, which we hadn't ordered, claiming they were a substitute for the fries. We do not like hush puppies and had never requested them.
I'm not sure if this is the norm for service or if it has declined since they began offering the all-you-can-eat crabs. I also noticed that the waiter seemed more attentive to other tables. When the check arrived, the fries were still listed. I took the check to the counter where the waiter was standing, and he asked if there was an issue. When I pointed out the fries, he appeared surprised and removed them from the bill, but then pretended to misplace the pen that was literally right in front of him. He eventually located it and handed it to me with an eye roll.
The receipt listed the server as "Cash S." We won't be dining here again. If we decide to have crabs in the future, we'll order them from J&T Seafood across the street and take them home. The crabs were decent but, as mentioned, they came from J&T Seafood. The restaurant itself was crowded and poorly arranged. There are definitely better places to enjoy crabs and seafood in Maryland. Save your time and money!"