"Regarding Boston Stocker Clayton, I have been regular customer for years. Good coffee, good service, easy access. When the weather warmed up and I started getting an Iced Caramel Latte I realized I was ending up with a full cup of ice left over after drinking my coffee. When I asked for 'light ice ' I was told that I would be charged $1 more, for less ice? I spoke to the manager and told him I thought that was unacceptable to charge $1 more for less ice. His response was that milk cost money and to take it up with Corporate. His tone was agitated and rude when speaking to me. Is this a corporate decision? I started thinking about the 'milk cost money ' response, and I watch them make my coffee and they throw away at least 1/3 of a cup of coffee every time they make a large iced Caramel Latte. So the reason for the $1 more per drink for less ice is Bull. I don 't know why you want to do this to your regular customers. I am someone who likes to support local as much as possible, even if it is a little more expensive. I will not be supporting Boston Stoker anymore. There are too many coffee shops to choose from and I am choosing to take my approximately $200 per month to another shop."