Phone: +15104523744
Address: 3351 Lakeshore Ave, 94610, Oakland, United States
City: Oakland
Menu Dishes: 29
Reviews: 3913
"RACIST OWNER UPSET I WOULDN 'T ACCEPT BURNT BAGELS!I just had the most horrible customer service experience in over 20 years of patroning Noah 's Bagels on Lakeshore Ave., Oakland, CA. I placed an order through the app for two plain bagels toasted with butter. When I arrived, I asked for my order to be double toasted (since I noticed it wasn 't ready yet and that 's a customization that you can 't specify through the app).At this time I learned that my order had somehow been lost or was never received, so the associate got the owner to address the issue. Unfortunately for me, my phone died at the exact moment I was trying to show the owner that I had placed and paid for my order through the app.The owner said more than once, while shrugging his shoulders and waving me off, well, there 's nothing I can do for you (even though mind you, I was a customer who had already paid for her order). There was no attempt on his end to investigate the missing order in the system or take other measures to fix or determine the cause of the issue. Instead, he seemed to immediately take issue with me, and it felt as if he thought I was lying he treated me accordingly and dismissed my requests to find a remedy. It wasn 't until I stated the exact amount I remember paying for the order, that he begrudgingly turned around and seemingly decided to proceed to make my order. He never verbally mentioned at all that he would fulfill my order. So (being unsure whether or not the owner was making my order), I proceeded back to my car, with my two young children in tow, to let my phone charge for a bit so I could prove I paid for my order.When I returned and showed the owner the email confirmation of my order that was on my phone from 30 minutes earlier, he simply pointed and said your bagels are over there. There was no apology for the confusion, or for the fact that their system/app failed, or for the delayed time it took me to get my order. I thanked him anyway, took my bagels, my kids, and left.However, when I got to my car and opened my bag, I discovered that my bagels were COMPLETELY BURNT (i.e. charred black on top). I wish I had of taken a picture to show that this was not a subjective preference issue. My food, by any objective and reasonable person 's standard, was burnt.I unloaded my kids from the car (again), walked back into the store, and simply requested that my order be fixed. The owner began to berate me, saying dismissively that I asked for double toasted. I agreed that I did ask for double toasted; I did not ask for my bagel to be burnt. In all my years of ordering my bagels double toasted, they had never been served to me burnt as this owner had done.The owner continued to berate me in public and in front of other patrons, while gesticulating with his arms, saying that I couldn 't be pleased and that we toast it once for you, it 's too light! We toast it twice, now it 's burnt! Make up your mind! We gave you what you asked for! I physically opened the bagel and asked him if it looked burnt to him and he agreed that it did. I said again that I asked for double toasted; not burnt. I told him that I couldn 't imagine any customer ordering or accepting a burnt bagel that looked like mine. I also told him that I, a paying customer, should not have to go back and forth to request that Noah 's fix my food that was served to me burnt.The owner eventually remade my bagels, but I wonder if I wasn 't a black women, would this owner (an older white man) have given me the same lack of customer service after losing my order and serving me burnt bagels?I am absolutely horrified at the lack of customer service. From being dismissed and waved off because Noah 's lost my order that I placed and paid for through their app, to being berated for daring to ask that my order be re prepared after I was served burnt bagels (quite literally), to being told by the owner that my two decades of patronage meant nothing. ZERO ST"
Full menu - 29 options
All prices are estimates on menu.
Sandwiches
Breakfast Sandwich
A delicious breakfast sandwich featuring eggs, cheese, and your choice of bacon or sausage on a toasted English muffin.
Fried Egg Sandwich
Crispy fried egg layered with melted cheese, fresh lettuce, and tomato on toasted bread.
Sweets
Signature Lunch
Dessert
Blueberry Muffin
Fresh, moist muffin bursting with juicy blueberries, offering a sweet and delightful treat for any time.
Chocolate Chip Cookie
A classic dessert featuring rich, buttery dough packed with sweet, gooey chocolate chips.
Juices & More
Deli Lunch (Comes With Chips)
Bread
Bagel
A freshly baked bagel, crispy on the outside and soft inside, perfect for breakfast or a snack.
Brunch Box Specials
Hamburgers
Bacon Cheddar
Savory bacon paired with melted cheddar cheese, creating a delightful harmony of smoky and creamy flavors.
Toast
Avocado Toast
Creamy avocado spread on toasted artisan bread, garnished with cherry tomatoes and a sprinkle of sea salt.
From The Smoker
Hot Breakfast
Deli Subs
Pastry
Bakery
Bagel Melts
Pepperoni Pizza Bagel
A classic bagel with zesty tomato sauce, melted mozzarella, and savory pepperoni slices.
Fresh Muffins & Scones $1.75
Deli Lunch
Art
Service was nice, but quality is poor. The breakfast sandwich (egg, bacon, cheese on a bagel) was salty, thin, and the bagel was dry and stale. Coffee was lukewarm and weak.
Address
Reviews
Nix
This is a great restaurant where you really get value for your money. If you're looking for a meal that feels like it used to for just $10, this is the place to come. The decor adds to the experience as well.
User
Great place to get a simple breakfast or hearty, complex and filling. Employees are very, very hard working. Excellent service! We love how the ladies call the names out for orders! They mean business! ???? You can?t sit inside which is a major downer andthe outside benches are dirty and the cement around outdoor tables smell like urine. Sad!
User
This restaurant is a fantastic spot for both a simple breakfast and a hearty meal. The staff is incredibly dedicated and provides excellent service! We particularly enjoy how the ladies announce the orders by name. However, a significant downside is that there is no indoor seating. The outdoor benches are not clean, and the cement around the tables has an unpleasant smell. It's unfortunate! View menu
User
I got the Texas brisket, and let?s just say it looks better on the photos. I ordered this morning through doordash and I went to pick it up and when I got there, my order was already getting done so I thought it would still be hot and ready. Turns out mybagel was cold, it?s like it?s been sitting there and the bagel doesn?t seem fresh at all. The customer service is not good, noone acknowledges you when you walk in. I don?t care for this location
User
I ordered the Texas brisket, and to be honest, it looked much better in the photos. I placed my order this morning via DoorDash and went in to pick it up, thinking it would be hot and fresh since it was being prepared when I arrived. Unfortunately, my bagel was cold and tasted like it had been sitting out for a while—it definitely didn’t seem fresh. Additionally, the customer service was lacking; no one acknowledged me when I walked in. Overall, I'm not impressed with this location.
Kendra
I visited this morning because I was hungry and had some time to spare. The restaurant was fairly empty, with just one person in line and another leaving. I took my time looking over the menu, trying to decide what I wanted, while the four employees behind the counter walked back and forth. I stood there for at least five minutes without any acknowledgment—no greeting, no offer of assistance, nothing! I almost felt invisible. Eventually, I decided to leave because it seemed like my business didn’t matter to them. To make matters worse, the person who appeared to be the manager was stacking bacon on sandwiches straight from the countertop. That's just unsanitary! Surely there was something, a... View menu
Steven
The 7 high school drop outs the work here were high as **** or just clueless. Only 4 of them were working and the other 3 were just chilling. I went in at 7:30AM and got out at 8:50 AM. Ordered 2 jugs of coffee and 2 dozen bagels. They said it would take like 10 mins. I was very patient until 20 mins in. I would ask for an update, the stoned drop out just looked at me and said uhhhhhhhhhhhh let me check in the back walks in and out for few times and just say they 're working on it. 10 mins pass I ask for an update, it will be a little bit longer I 'm not sure why it 's taking so long . I get me stuff after over and hour and 10 mins. This was ridiculous, never coming here again l!Don 't NOT c...
alexandra
I had a horrible experience with one of the employees Mario yesterday. The bagel was made incorrectly and he refused to remake it. I asked to speak to the manager and he said go get him yourself...The manager Fred walked out from the back and was very polite, tried to speak to the employee Mario, and was treated as rudely as I was. I told the employee you should not work with the public and you should go home...The employee Mario got his stuff and left the job. Fred proceeded to ask another employee to remake my bagel. Fred explained that Mario has behaved this way before and was actually going to be written up today. This is probably why he was rude to me, and walked off the job. The manage...
Elan
RACIST OWNER UPSET I WOULDN 'T ACCEPT BURNT BAGELS!I just had the most horrible customer service experience in over 20 years of patroning Noah 's Bagels on Lakeshore Ave., Oakland, CA. I placed an order through the app for two plain bagels toasted with butter. When I arrived, I asked for my order to be double toasted (since I noticed it wasn 't ready yet and that 's a customization that you can 't specify through the app).At this time I learned that my order had somehow been lost or was never received, so the associate got the owner to address the issue. Unfortunately for me, my phone died at the exact moment I was trying to show the owner that I had placed and paid for my order through the... View menu
Oakland
Oakland, known for its vibrant arts scene and diverse culture, offers a culinary mix with favorites like BBQ, tacos, fresh seafood, and soul food reflecting its rich heritage.
Categories
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Bagels Freshly baked bagels, crisp on the outside and chewy inside, served plain or with a variety of delightful spreads and toppings to suit every taste and preference. Choose your favorite to start your day right!
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Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments. View menu
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American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
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North American Savor the diverse flavors of North America with dishes ranging from juicy burgers and crispy fried chicken to tangy BBQ ribs and fresh salads, all capturing the essence of regional favorites and comfort classics.
Amenities
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Wifi
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Debit
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Takeout
- menu
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Delivery
