Phone: +15188615000
Address: 6700 Dunnsville Rd, 12009, Altamont, US, United States
City: Altamont
Menu Dishes: 5
Reviews: 4216
"One of the worst experiences I 've ever had at a restaurant. It started out well beautiful sunny day and a table over looking the golf course. What could be better? We had a deviled egg app that was good. And then... my burger came out I use the term burger loosely. I had ordered the Surf Turf burger medium rare (the turf was fried buttermilk shrimp . It came out medium. And not just medium, but dried out crumbly, hockey puck medium. And the shrimp tasted like something right out of the freezer section. So I sent it back and asked that it be taken off the bill. Mind you other than one tiny shrimp a pebble of burger, I hadn 't eaten anything else off the plate. 10 minutes later the hostess comes out WITH THE BURGER and says In the light out here it looks medium, but if you look at it under the kitchen lights it 's pink as can be . Which of course makes no sense it won 't look darker out on the sunlight! But it gets worse she asks if I want this dried out now STONE COLD burger. No thanks I 'll pass. Then she says get this the manager said he won 't take it off the bill just because I (the paying customer mind you don 't think it 's cooked right. UNBELIEVABLE. I said you know we won 't be back and she shrugs and say OK . No apology no I hope you change your mind nothing. Now I know that people make mistakes cooks make mistakes Burgers get over done. But to treat customers so rudely, and for the manager not to come out and tell me himself well these are people who do not care about their customers, or what kind of food they are putting out. It 's not like this is a fine dining establishment and I 've insulted a classically trained chef by not liking his food. This is pub food and not very good pub food at that. I will say the waitress was very sweet it was not her fault at all. She was so apologetic but we told her that she can 't help it of she has a bad manager and an unhelpful hostess. Do yourself a favor unless bad food and worse attitudes are your jam, skip this place for anything other than maybe a beer after your round of golf."
All prices are estimates on menu.