Pleasant Ridge Pizzeria

2859 Route 55, 12570, Poughquag, United States

🛍 Pizza, Italian, Pizzeria, Sandwiches

4 💬 270 Reviews
Pleasant Ridge Pizzeria

Phone: +18457243444

Address: 2859 Route 55, 12570, Poughquag, United States

City: Poughquag

Menu Dishes: 9

Reviews: 270

Website: https://www.pleasantridgepizzeria.com/?utm_source=gbp

"Very dissapointed! My family has always ordered from here. Yesterday my son went with his friends and ocalled in a food order. My son ordered fried calamari for the first time from here which he said looked weird and didnt taste right. Since him and his friends ate in the car he had his friends taste it aswell which they agreed something was off. So he took it back inside and simply asked if he can replace it or get his money back. An older white haired man behind the counter told him no it looks fine. So my son asked him to taste it himself. The man tasted it and said it tasted fine,obviously he would say that. So my son threw it all away and left. I wonder if that man would have responded to an adult not liking their meal that way? We will no longer order from them because of this incident and the way that man handled it. This is all it takes to loose buisness from an entire family unit. If you are in a restaurant buisness you must handle a situation like this better than how you did. Not risk loosing customers. Now my son had put a piece in a tissue and brought it home to me just to make sure. And i have to agree there was definetly something wrong with the calamari. We love calamari and try it at different places. Me as a mother and customer is in shock that the older man wouldnt replace it. The entire order was thrown away. Its seafood for godsake, your restaurant truly wants to serve old seafood? Your restaurant wantd to risk food poisoning? No longer will i order catering from you. All for $13 bucks and old seafood. I ld cater food yearly for my family gathers for the past 5 yrs. I truly feel my sonwas disrespected because hes a kid and this would not have happened if I went in to complain about my food."

Full menu - 9 options

All prices are estimates on menu.

Seafood

Chicken Wings

Main Courses

Pasta

Al Forno*

Sides

Bread

Entrées

User User

Really good pizza and Italian food with great service!

Address

Show Map

Reviews

User
User

Very friendly staff, reasonable prices and the best pizza around.


User
User

Felt very welcome, the service is phenomenal. I would definitely recommend this gem


GinPok
GinPok

The meatball parmesan sub was delicious, and the bread had a nice crunch on the outside. It was a good size, and I enjoyed every bite! View menu


David
David

Way more expensive than what it should be for what you get as far as atmosphere it's an old Deli seems to be clean but smells a little weird.


Darcell
Darcell

Awesome small town vibes. Delicious food and amazing staff. They treated my niece so nicely today. We will definitely be back soon! Homemade sauces were outstanding ?. Kid-friendliness: They are great with kids!


Kaitlyn
Kaitlyn

Pizza was so good and everyone was so nice! Great place to take the family for pizza. Will be back for sure. Parking: There was a good amount of parking Kid-friendliness: Completely kid friendly. They even helped my son into a high chair. View menu


User
User

My dad called tonight asking if he could get 2 flavors of wings in a dozen. Your female employee said yes. My dad confirmed this wouldn?t be 2 separate orders. She said it would be one order and confirmed the price of $15. He came to pick up the wings; youcharged him $19 instead of $15. When he mentioned he had called and confirmed, you told him that?s not how it works and wereextremely rude to him. Another employee stepped in to say not to complain because ?you?re working hard?. We?re all working hardthese days. He didn?t even care about the price, it was how you treated him. Instead of honoring what was told to him on thephone minutes before, you were all rude. When my dad said he wouldn?t...


User
User

My dad called tonight asking if he could get 2 flavors of wings in a dozen. Your female employee said yes. My dad confirmed this wouldn?t be 2 separate orders. She said it would be one order and confirmed the price of $15. He came to pick up the wings; you charged him $19 instead of $15. When he mentioned he had called and confirmed, you told him that?s not how it works and were extremely rude to him. Another employee stepped in to say not to complain because ?you?re working hard?. We?re all working hard these days. He didn?t even care about the price, it was how you treated him. Instead of honoring what was told to him on the phone minutes before, you were all rude. When my dad said he woul...


User
User

Very dissapointed! My family has always ordered from here. Yesterday my son went with his friends and ocalled in a food order. My son ordered fried calamari for the first time from here which he said looked weird and didnt taste right. Since him and his friends ate in the car he had his friends taste it aswell which they agreed something was off. So he took it back inside and simply asked if he can replace it or get his money back. An older white haired man behind the counter told him no it looks fine. So my son asked him to taste it himself. The man tasted it and said it tasted fine,obviously he would say that. So my son threw it all away and left. I wonder if that man would have responded... View menu

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito! View menu
  • Pizzeria Enjoy freshly baked pizzas with crispy crusts, savory sauces, and a variety of delicious toppings. Our pizzeria offers a wide range of traditional and gourmet options to satisfy all your cravings.
  • Sandwiches A delightful assortment of freshly made sandwiches, crafted with premium ingredients and served on artisan bread. Perfect for a quick lunch or a satisfying meal, each bite is packed with flavor and goodness.

Amenities

  • Wifi
  • Takeout
  • menu
  • Delivery
  • menu
  • Mastercard

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