"the review of this review is based on 2 visits. 8 years ago I was desperate to give my friend the experience of manny as it was phenomenal before. at our first visit were the food, service and ambiente 5*. we could not wait to come back. in our last night in orlando we decided to come back to an early dinner before the parks. that was a mistake. we were sitting at 18:30 a.m., which gave us a lot of time to come back to disney at 9 a.m. (or so we thought.) the server was very mischievous and everywhere, our appetizers arrived before the broth, and once they burned them to check if we had been served our appetizers (she is the one who served them). She didn't complain. my steak, while hot, felt like it was sitting under a heating for 10 minutes, and had dried out. to make something worse, the mac and cheese side I had ordered was cold and the speck seemed to be raw. after the “reheating” of mac and cheese my steak (ordered medium) rarely came back. that was sent back to be fired again. when the steak and the side came back for the third time, the steak was still rare, and the mac and the cheese were still cold. I ate the steak and asked that the mac be sworn for pommes. I finally noticed, after requesting the bill, that I had been accused for the mac and the cheese that was sent back uneaten. I asked to talk to the manager because the server was very inconspicuous. she sent a young gentleman who claimed to be the manager, but from what we saw had to act all night as a busboy. I explained that it was very disappointing not to eat a meal at the same time, and to have to send the same dish back 3 times. I also explained that it was our last night in orlando before I returned to the united kingdom. as compensation he offered us a gift card (to which I pointed out that we cannot use in Britain) and ended a steak and mac from the meal. he then disappeared 20 minutes so we couldn't get the right bill. sure to say we missed the fireworks show at disney, wasted for the extra hour. this made an acidic note to what should have been a great one last night"