Shanghai Dumpling - Menu

143 East Franklin Street, Chapel Hill, 27514, United States Of America

🛍 Soup, Asian, Chinese, Noodles

3.2 💬 1246 Reviews
Shanghai Dumpling

Phone: +19199146737,+19193000020

Address: 143 East Franklin Street, Chapel Hill, 27514, United States Of America

City: Chapel Hill

Menu Dishes: 35

Reviews: 1246

Website: http://shanghaidumplingnc.com

"I believe the 3 star rating of this restaurant is fair and accurate. While the food tasted good and came out rather quickly, the portions are super small and the prices are much higher than the portions could justify. Everything is sized down, even the dinner portions of the entrees. There's a lunch version and a dinner version of the main entrees but the more expensive dinner option is still only about half of what I'd expect a typical plate serving to be. There's a lot of price gouging going on here because they know that the majority of customers are college students not paying attention to the prices. They should really focus more on customer retention and making it worth going back instead of trying to squeeze every dime possible out of new guests, the very first time they come in. The restaurant itself is tiny, super small inside with very limited and cheap seating. The food was okay, nothing special at all, but also nothing horrible. The bao bun were pretty fresh and tasty but again, significantly over priced for what you get. They were out of 4 different things that we wanted which made us try plates we weren't super interested in which is also an issue. With a limited menu, you should have what you offer available. All in all, this is not a restaurant we will return to. The value isn't there for me. The high prices are justified when the building is nice, atmosphere is nice and inviting, the service is outstanding, and when the food itself is amazing. Unfortunately, none of these things were true here. Instead of feeling like I had a great dinner worthy of the cost, I felt ripped off. I should've listened to the other reviews mentioning the portion sizes but I couldn't imagine that the portions were as small as they are. I truly felt ripped off and it'd hard to imagine going back after feeling like that. It's a shame, simply lowering the prices of the small plates or simply.increasing the portion size would have made all the difference. I hope that changes jn the future, until then, we will not be back."

Ari Ari

So glad we found out about this place. Authentic options for soup dumplings (skin is on the thick side but def not bad!! Lots of soup! and pot sticks!! Made me so happy!!

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Reviews

Emily
Emily

Very yummy. Had dry hot pot, soup buns, scallion pancakes which were soooo good and had custard buns for dessert and they was also delicious. Can't wait to come back to try something else!


User
User

The dumplings were amazing! I ordered the soup, crab dumplings, and pot stickers, and everything was outstanding. The crab dumplings were especially delicious, while the pot stickers were some of the best I've ever had. The staff was friendly and efficient too.


Tamika
Tamika

I ordered the orange chicken, which cost $16 for what you see in the photo. This is simply outrageous for the portion size. Additionally, most of the food seems to be frozen and just reheated. The staff were not friendly at all. For this price, you can find much larger portions and better service at other places. View menu


Sam
Sam

I wasn't very impressed by their braised beef noodles (extremely skimpy on the bok choy and beef, which weren't very good, watery soup), and they got an order wrong and brought out two of the same dish. Unfortunately, they were out of two types of soup dumplings in the early evening, and I wouldn't go back to try out more. I'm not sure why they're suggested so frequently...


Xiaolu
Xiaolu

The food is average. Some of the dishes seem to be reheated frozen food, but that’s understandable since there aren't many good Chinese restaurants in Chapel Hill. I will say it’s better than it used to be. However, the service was terrible. The waitress actually complained about me ordering too much! She didn’t do much in an empty restaurant, and later she added a mandatory 18% tip to the bill. It’s unfortunate that there are no good dim sum options or quality Chinese restaurants in Chapel Hill.


phoenix
phoenix

The food at Shanghai Dumpling consistently meets high standards, and I’ve never been disappointed. However, the pricing is a point of concern. I've noticed that over the years, prices have risen while portion sizes have decreased, making me hesitant to recommend it to anyone unwilling to spend $20 or more on a meal. For instance, I’ve seen the price of the BBQ steamed buns increase from 4 for $6.95 to 4 for $7.95, and now it's 3 for $7.95. While I understand that times are tough post-COVID, it's hard to overlook these changes. View menu


Oblique
Oblique

This restaurant was a disappointment, with uninspired and soggy dishes. I regret spending nearly $60 on bland Shrimp Lo Mein, chewy House Dumplings that came without any dipping sauce, and Wonton Soup filled with mushy dumplings. It was evident that whoever prepared my food neither took pride in their work nor cared about the presentation. They even packed everything in a nondescript bag, providing no menu or contact information for future orders. This leads me to believe that Shanghai Dumpling is aware of the low quality of their food, which lacks flavor, and they don’t seem to care. This was my first and last visit. Goodbye.


banana
banana

AVOID THIS PLACE AT ALL COSTS!!! The customer service was appalling and felt deeply rooted in racism. The server didn’t even ask if we wanted takeout or to dine in; he just threw our food onto the table. While we were eating, he approached us and claimed that since we had ordered takeout, we weren't allowed to eat there, despite the numerous empty seats available. I explained that we hadn’t requested takeout and assumed we were dining in. He left and returned a short while later to inform us there was a “dining service fee” if we chose to stay. During the time he was gone, other customers, who were white and East Asian, arrived and were treated with courtesy; he even offered one couple a tab...


Pat
Pat

I believe the 3 star rating of this restaurant is fair and accurate. While the food tasted good and came out rather quickly, the portions are super small and the prices are much higher than the portions could justify. Everything is sized down, even the dinner portions of the entrees. There's a lunch version and a dinner version of the main entrees but the more expensive dinner option is still only about half of what I'd expect a typical plate serving to be. There's a lot of price gouging going on here because they know that the majority of customers are college students not paying attention to the prices. They should really focus more on customer retention and making it worth going back inst... View menu

Chapel Hill

Chapel Hill

Chapel Hill, in North Carolina, is known for its vibrant college-town atmosphere, Southern charm, and culinary scene featuring dishes like biscuits, barbecue, and farm-to-table cuisine.

Categories

  • Soup Warm and comforting soups to nourish your soul. Choose from a variety of flavorful broths and hearty ingredients, perfect for a simple appetizer or a satisfying meal on a chilly day.
  • Asian Experience a culinary journey through Asia with our diverse menu. From the spicy flavors of Thai curry to the savory umami of Japanese sushi, we offer a wide variety of dishes that celebrate authentic Asian cuisine. View menu
  • Chinese Savor the rich, authentic flavors of China with our selection of iconic dishes. From savory stir-fries to mouthwatering dim sum, each creation captures the essence of traditional Chinese cuisine, delighting your taste buds with every bite.
  • Noodles Savor a variety of noodle dishes, cooked to perfection with authentic flavors and rich, savory broths. From spicy and tangy to mild and fragrant, our noodle offerings promise a delightful culinary adventure for every palate.

Amenities

  • Delivery

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