Smallcakes Richmond

At this location the cupcakes are not fresh, they’re dry and the icing is hard.

The restaurant was very welcoming and delightful. I really enjoyed the atmosphere.

Eno, customer service was superb! She was so polite and professional. The cupcakes were good too! View menu

amazing cupcakes and customer service, baker martha is always very attentive and makes crazy cool cupcakes, every lady working the front is super sweet and patient with me and my kids! definitely recommend

These are my favorite cupcakes, and it’s all because of the frosting! There's an abundance of it, and it's incredibly rich and tasty. The best one I’ve tried so far is the Hostess lookalike—absolutely delicious! They also offer pupcakes, which is such a delightful touch!

If you're closing at 8 PM and someone enters before that time, is it really acceptable to turn them away? It's quite rude to refuse a customer who walks in before closing. We didn’t even notice the time, and there were still a few minutes left until the official closing hour. View menu

This location is terrible stop by because my coworker told me they were good cupcakes are not fresh at all icing was hard couldn't even eat it!!Employee said ol well u should have gotten another flavor because those were left from the weekend because we didn't sell them wow!!I will never return here!!!

I eat small cakes all the time I have been to two in Texas. Nothing like the other experiences I have had. For one I have never been to One that only has five flavors of ice cream. Not only that they look like they have been sitting up and melted. My smash cake halfway filled the cup because it’s so melted.

I've been wanting to try this restaurant for a while, so today I decided to stop by. As soon as I walked in, a young woman told me, "Sorry, we close in 2 minutes." I asked if I could still order something, and she gave me a look that suggested she wanted to say no. Then she said, "Unless you make it really quick." I was taken aback and asked, "Excuse me?" She insisted, "I have to close the door at exactly 8 PM." I couldn't believe the customer service I was receiving, so I decided to leave politely. I will never return to this place again! They get zero stars from me. View menu