Phone: +16158594300
Address: 320 Long Hollow Pike, 37072, Goodlettsville, US, United States
City: Goodlettsville
Menu Dishes: 35
Reviews: 562
Website: https://locations.tacobell.com/tn/goodlettsville/320-long-hollow-pike.html
"I ordered through the mobile app for pick up at the drive through. I arrived and they displayed my order on the screen and asked if it was correct. I said yes. I arrived at the window and sat for a few minutes and they opened the window and asked for $12.69. I explained I ordered via the mobile app and already paid (my order only totaled $6.53). They shut the window and came back a minute later and asked what did I order I told them. Three employees gathered around to discuss shutting the window. They opened it and asked again what did I order. I told them again. A few minutes later they handed out my drink and a bag with food. Upon opening the bag I saw it was wrong and stopped before driving off. I looked back at the window and told them this wasn't what I ordered. And with real attitude he said Well what did you order I said I would drive around and come in there were several cars behind me. I walked in a little upset and set the bag of food on the counter the employee came and I asked to speak to the manager and he representative himself as the general manager and that he wasn't going to allow me to yell at him. I could just leave. He claimed they were short handed and he was at this point not going to make the order right. And they couldn't process a refund since it was a mobile order I would need to call Taco Bell and if I made a complaint that the call would more than likely be routed to him so I wouldn't get anywhere making a complaint. At that point I was more than frustrated and picked up the bag to toss it back to him and he said through that and I'm calling the police. I will admit I should have held my temper better but if that is the customer service they want to provide I won't be back and will encourage everyone I know to not be back. FYI the dining room was empty and they had 5 or 6 employees working so they couldn't have been that busy."
Full menu - 35 options
All prices are estimates on menu.
Tacos
Crunchy Taco
Crispy corn shell filled with seasoned beef, lettuce, and cheddar cheese.
Crunchy Taco Supreme
A taco with seasoned beef, crisp lettuce, ripe tomatoes, and sour cream, nestled in a crunchy shell.
Group Meals
Pizza
Mexican Pizza
Crunchy tortilla topped with seasoned beef, zesty sauce, melted cheese, and vibrant veggies.
Bowls
Combos
Burritos
Beefy 5-Layer Burrito
A layered burrito with seasoned beef, cheese, sour cream, beans, and nacho cheese sauce wrapped in a soft tortilla.
Appetizers
Nacho Fries
Crispy seasoned fries topped with melted cheese, jalapeños, guacamole, and sour cream.
Extras
Kids
Sweets & Desserts
Cinnamon Twists
Sweet, crispy spirals of dough, dusted with a blend of cinnamon and sugar; a delightful twist on a classic treat.
Chalupas And Gorditas
Sandwiches
Steak Quesadilla
Grilled steak, melted cheese, and sautéed peppers in a crispy tortilla.
Mexican Delights
Nachos Bellgrande
Nachos topped with seasoned beef, warm nacho cheese, sour cream, beans, and diced tomatoes.
Fried Potatoes
Featured
Wraps
Crunchwrap Supreme
The Crunchwrap Supreme features seasoned beef, nacho cheese, lettuce, tomatoes, and sour cream, all wrapped in a grilled tortilla.
New Cravings Value Menu
Deals And Combos
Specialties
Taco
Cheesy Gordita Crunch
A soft flatbread filled with melted cheese wrapped around a crunchy taco shell, packed with seasoned beef, lettuce, and spicy ranch sauce.
Quesadilla Combo
Special Offers
User
The drive-through service was friendly and the customer service was excellent.
Address
Reviews
User
Line was long and the burrito supreme was small for the price. Employee that gave us the food was friendly.
User
If the drive-up window gets any slower, then everyone will need to bring their sleeping bags and overnight bags.
User
Unreliable hours due to staffing, though the staff on site tends to be friendly and accuracy rate is high on ordering. View menu
User
Food was fresh and tasted perfect. Have no complaints and will eat here again. Place was clean and bathrooms where clean
Ann
Had hard shelll tacos cinnamon twists. They had a chemical smell left me with bad reflux that Prilosec has not helped. I didn't even eat half of what I ordered. Money wasted I feel sick.
User
Poor build on all items. Cheesy gordita crunch felt like barely warm leftovers that were stingy on filling the tortilla. She asked if I wanted any sauce. I said yes a bunch of fire sauce please. She gave me no sauce. View menu
User
I used to not enjoy visiting this Taco Bell about a year ago, but they have made significant improvements since then. There is hardly any wait time after placing an order, and the employees are very polite and courteous. Keep up the good work, Taco Bell staff!
User
What a fantastic restaurant! We placed our order and it was just as we wanted. The staff was friendly and attentive, especially Devonte who took our order and made sure we were satisfied. They were accommodating even when dealing with my wife's special requests. We truly appreciate their patience and exceptional service.
User
I ordered through the mobile app for pick up at the drive through. I arrived and they displayed my order on the screen and asked if it was correct. I said yes. I arrived at the window and sat for a few minutes and they opened the window and asked for $12.69. I explained I ordered via the mobile app and already paid (my order only totaled $6.53). They shut the window and came back a minute later and asked what did I order I told them. Three employees gathered around to discuss shutting the window. They opened it and asked again what did I order. I told them again. A few minutes later they handed out my drink and a bag with food. Upon opening the bag I saw it was wrong and stopped before drivi... View menu
Categories
-
Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
-
Lunch Satisfy your midday cravings with our delicious lunch menu. From fresh salads and hearty sandwiches to savory soups and vibrant bowls, each dish is crafted to give you the perfect midday boost. View menu
-
Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate!
-
Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
Amenities
-
Wifi
-
Delivery
- menu
-
Television
- menu
-
Accepts Credit Cards
