Phone: +17145797585
Address: 2001A E Orangethorpe Ave, 92870, Placentia, United States
City: Placentia
Menu Dishes: 20
Reviews: 73
Website: https://www.flamebroilerusa.com
"Terrible customer service, I ordered a Works Bowl at this location at 2:30 PM today. I specifically asked for no onions, the middle aged female cashier could barely speak English and misinterpreted my order as double onions. When recieved my order I alerted her of the problem since I have an onion allergy and took it back to the chef who could also barely speak English. He proceeded to pick off all the onions and douse the bowl with magic sauce as if nothing had happened. Again I reiterated to them that I cannot eat anything that has onions or onion oils. The poor English speaking women said it 's good as if I had not watched the chef. I am in a rush, and for that reason I proceeded out the door, wasting my money on an incorrect order that rendered it inedible to me. I 'm extremely upset and will no longer be visiting your locations if this is the type of service I should expect! I tried contacting corporate and they were completely useless as well, apparently they cannot do anything since they are individually owned. This is absolutely wrong and because of it, I will no longer visit any Flame Broiler locations period."
All prices are estimates on menu.