Phone: +17062827771
Address: 27 East Doyle Street, Toccoa, 30577, United States Of America
City: Toccoa
Menu Dishes: 11
Reviews: 1886
Website: https://www.xfactorgrill.com/
"We sat down, and someone mentioned they would be with us shortly. Two minutes later, a server checked in to see if we were ready, but we informed her that we were still deciding since the toddler needed more time. Another six minutes passed before the owner assured us they would be right with us. After an additional 15 minutes, our order was finally taken. The server had just been instructed by the owner to stop using her phone when she approached our table. She asked us to go ahead with our order, but her tone was quite off-putting; there were no pleasantries exchanged. As I ordered my toddler's burger, I requested light mayo. The server replied that they would provide it and then tossed a small container onto our table before moving on to take the rest of our order without any friendly interaction. After that, she took the menus and left. Our food arrived about 15 minutes later and was quite good. One server came over to refill our glasses, but no one checked if the toddler's drink needed a refill. I finished my meal first, and when the server who took our order eventually came over, her tone had changed to be more polite as she asked if she could take my plate. My sister-in-law finished her meal, but her plate remained on the table for another 10 minutes without anyone checking on us or offering a to-go box or the check. Frustrated, I got up and went to the server's station to get my own box. After waiting a moment longer for someone to bring our check with no success, we headed to the bar where the owner and two servers were gathered. The owner asked if we were ready, and I replied firmly that I was. He inquired if everything was okay, to which I responded that it was not, as I was ready to leave. When he asked what the issue was, I explained the situation. He offered to cover our lunch, and I thanked him before leaving. As I was exiting, I overheard him mention that there had been two tables with issues that day. Feeling compelled to address the matter further, I returned and spoke with the server who took our order. I expressed that, as someone in management myself, I found her customer service skills to be quite rude. I told her it seemed she was taking her frustration over being reprimanded for her phone use out on us as customers. She attempted to justify her behavior by claiming she was the only one working the floor, but I reminded her there were four servers present. She continued to make excuses until the owner told her to stop talking and listen. When she tried to interrupt again, he instructed her to be quiet. I encouraged her to do better and walked away. Overall, the dining experience was a mix of great food but extremely disappointing service. Service: Dine in Meal type: Lunch Food: ⭐⭐⭐⭐⭐ (5) Service: ⭐ (1) Atmosphere: ⭐⭐⭐ (3) Recommended dishes: Hamburger, Country Fried Steak "
Full menu - 11 options
All prices are estimates on menu.
Sandwiches
Blt
Crispy bacon, fresh lettuce, and juicy tomatoes layered on toasted bread with mayo, creating a classic and delicious sandwich.
B.l.t
Crispy bacon, fresh lettuce, and juicy tomatoes layered on toasted bread with mayo, creating a classic and delicious sandwich.
B.l.t.
Crispy bacon, fresh lettuce, and juicy tomatoes layered on toasted bread with mayo, creating a classic and delicious sandwich.
Cuban Sandwich
A savory sandwich with roasted pork, ham, Swiss cheese, pickles, mustard, and Cuban bread, pressed to perfection.
Chicken Salad Sandwich
A delectable chicken salad sandwich featuring tender chicken, crisp lettuce, creamy dressing, and fresh bread.
Entrées
Fried Pickles
Crispy battered pickles fried to golden perfection, served with a tangy dipping sauce.
Fried Green Tomatoes
Crispy slices of tangy green tomatoes, coated in savory batter and fried until golden.
Vegetarian
Green Beans
Fresh green beans sautéed with garlic and olive oil.
Salads
Chicken Salad
Mixed greens topped with grilled chicken, cherry tomatoes, cucumbers, and a light vinaigrette.
Chicken
Buffalo Chicken
Spicy buffalo sauce draped over crispy chicken, served with a side of creamy ranch for a savory, tangy punch.
Steaks
Country Fried Steak menu
Tender beef steak, breaded and fried, served with creamy country gravy.
karen
All around great food and experience!! Will be back!! Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 4 Atmosphere: 5
Address
Reviews
Diana
Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Fried Green Tomatoes, Country Fried Steak
Kevin
Great food and prices. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: blt, Chicken Salad
Willard
**Service:** Dine-in **Meal Type:** Lunch **Price Per Person:** $20–$30 **Food Rating:** 5/5 **Service Rating:** 5/5 **Atmosphere Rating:** 5/5 **Recommended Dishes:** Fried Green Tomatoes, Grape Salad View menu
Carol
This was our first visit to Toccoa, and we stopped by for a late lunch. We ended up waiting over an hour for our food, during which we saw five other groups get seated, order, and receive their meals. Overall, I would rate the food a 2, the service a 1, and the atmosphere a 3.
User
This place was great! The food was very fresh. I got the chicken parini and the pesto sauce was great, with soft bread. My fiancée has fried steak and he loved it. Hospitality was great, Kim was our waitress and she was so nice. We recommend this place when you are in the area.
User
I had some fantastic catfish, easily among the best I've ever tasted. The sides were decent, and the coleslaw was quite good. However, the fried pickles were a bit disappointing. My husband enjoyed his country fried steak and the accompanying sides a lot. Overall, I would give the meal a solid 4.75 stars! View menu
Mike
Dropped in for lunch and ordered a chicken salad sandwich on a croissant after seeing one on the plate of another diner. Unfortunately, while looking good, it turned out to be nothing more than large chunks of unseasoned chicken, not chicken salad, on a very dry croissant. Very disappointing. They have a nice menu and others in my group had good past experiences, but not today. Very nice service. . . too bad she wasn't the chef. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 3 Service: 5 Atmosphere: 4
Joseph
This restaurant feels really out-of-place to me, because it is attached to an antique mall, but it wants to be a sports bar...? The meal was OK, as the bland catfish was balanced by the excellent green beans (bacon in them? . After my waitress took my order brought my tea, another waitress brought my food. No one spoke to me again, not to check on my meal, refill my drink, nothing. My original waitress did sit in the booth behind me to eat, and then she vanished. Maybe no one remembers the two bites or two minutes rule in waiting tables. I think the owner was roaming around, or they let some dude go behind the bar when he wants. He spent most of his time sitting with two customers. When I wo...
Heather
We sat down, and someone mentioned they would be with us shortly. Two minutes later, a server checked in to see if we were ready, but we informed her that we were still deciding since the toddler needed more time. Another six minutes passed before the owner assured us they would be right with us. After an additional 15 minutes, our order was finally taken. The server had just been instructed by the owner to stop using her phone when she approached our table. She asked us to go ahead with our order, but her tone was quite off-putting; there were no pleasantries exchanged. As I ordered my toddler's burger, I requested light mayo. The server replied that they would provide it and then tossed a... View menu
Categories
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Vegan "Delight in our vegan menu, offering a vibrant selection of plant-based dishes crafted with fresh, seasonal ingredients. Savor flavorsome meals that are as nourishing as they are delicious."
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Healthy Wholesome and nourishing dishes made with fresh, organic ingredients, perfect for those looking to enjoy balanced meals. Relish our guilt-free options packed with flavor and vital nutrients. View menu
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American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
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International Explore a world of flavors with our diverse selection of international dishes, crafted to offer a culinary journey across continents, filled with vibrant and authentic tastes from around the globe.
Amenities
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Bar
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Takeout
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Delivery
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Television
