Phone: +16147779827
Address: 4969 Roberts Rd, Hilliard, OH 43026, United States
City: Hilliard
Menu Dishes: 32
Reviews: 44
Website: https://locations.timhortons.com/en/oh/hilliard/4969-roberts-rd/
"This morning, at 7:37 AM, I attempted to place an order for a mocha caramel coffee at Tim Hortons, selecting the hot beverage option. Despite repeatedly articulating my order to the associate, it seemed she had difficulty comprehending my request, and her tone became somewhat impolite.I proceeded to the drive-through window and expressed my willingness to place the order there, to which she insisted that I must enter the establishment. I informed her that I preferred the drive-through service, primarily due to time constraints arising from my work commitments. Additionally, I made it known that I have a hearing impairment and was struggling to hear her clearly. However, she disregarded my concerns and insisted on my entry.I reiterated my preference for the drive-through, but she abruptly closed the window and instructed me to leave. I chose to remain, at which point she reopened the window and threatened to involve law enforcement if I did not depart. I calmly encouraged her to contact the authorities, as her actions seemed to reflect bias and discrimination, both related to my disability and my racial background. To my dismay, she raised her voice and suggested that I go back to my country, despite the fact that I am a teacher who serves this country diligently and proudly.This unfortunate incident occurred at the Tim Hortons located at 4969 Roberts Rd, Hilliard, Ohio 43026While I understand that this behavior may be an individual 's action, I want to emphasize that I will continue to share this experience on public platforms such as Google until I see proactive steps taken by the company to address this issue. It is crucial that Tim Hortons management takes immediate and decisive action against hate and racism. This should include comprehensive training and education for associates on diversity, equity, and inclusion, as well as the implementation of measures to ensure that all customers are treated with respect and dignity, regardless of their background or abilities. Only through such actions can we hope to create an environment that is welcoming and inclusive for all patrons."
Full menu - 32 options
All prices are estimates on menu.
Cold Beverages
Baked Goods
Dessert
Donuts
Sweet, fluffy donuts with a golden crust, lightly dusted with powdered sugar or glazed for a perfect treat any time of day.
Chocolate Chunk Cookie
A soft and chewy cookie packed with rich chocolate chunks for a delightful, indulgent treat.
Sandwiches
Chicken Sandwich
Grilled chicken, crispy lettuce, juicy tomatoes, and creamy mayo on a toasted bun.
Grilled Chicken Panini
Grilled Chicken Panini: Juicy chicken, melted cheese, and fresh greens pressed in crispy ciabatta for a savory delight.
Lunch
Breakfast Sandwiches
Bagel Breakfast Sandwich
A hearty bagel sandwich with fresh eggs, cheese, and savory bacon or sausage, perfect for a fulfilling breakfast option.
Bread
Bagel
A freshly baked bagel, crispy on the outside and soft inside, perfect for breakfast or a snack.
The Box Lunch
Ham Swiss
Ham Swiss: Savory ham and creamy Swiss cheese layered on fresh bread, offering a classic and satisfying sandwich experience.
Side Orders
Mac Cheese
Creamy mac and cheese with a rich, cheesy sauce, baked to golden perfection, delivering comfort in every bite.
Club Sandwiches
Turkey Bacon Club
A classic club sandwich with turkey, crispy bacon, lettuce, and tomato on toasted bread.
Paninis
Grilled Cheese Panini
A crispy, golden panini filled with gooey, melted cheese. Perfectly grilled for a delightful, savory bite!
Fruit Ice-Cream Smoothies
Greek Iced Coffee, Shakes & Smoothies
Low Carb Wraps
E
The ice tea is incredible!
Address
Reviews
Mounir
The worst hot chocolate I've ever had ??
Maya
The other workers has to stop their coworkers from attacking a lady today in the morning .
Gurubachan
Clean and fast service almost every time I go there. This recent visit, Zay was very patient with my order. It was excellent. View menu
Max
20 minute wait for a 3 car line because one person is working on a weekday morning. If your main service is coffee and breakfast fast food that is a pretty terrible business practice:
maha
I went back after my coffee wasn’t done correctly and Aspen helped me with my coffee she’s very friendly and have a beautiful smile. I definitely enjoyed my cup of coffee that she prepared perfectly.
Christine
If I could give this place zero stars, I would. I ordered a toasted bagel with extra cream cheese, but it wasn't toasted at all, and there was barely any cream cheese on it, even though I was charged for extra! The customer service is a complete joke! View menu
justinhorner10
I wouldn't recommend this place. I've never encountered such a disappointing attempt at making a bagel. I gave it three chances, hoping for an improvement, but the food was consistently cold. The staff was very rude when I inquired about it, and they never answer the phone.
Lashana
In all my years, I have never encountered such poor service at a restaurant. It's already frustrating enough that they charge an extra $1.99 for cream cheese, but when I asked for my bagel to be toasted, there was a big difference between toasted and burnt. I understand that large crowds can create stress for employees, but maintaining quality should always be a top priority to ensure customers want to keep coming back. I hope this message reaches someone who cares, because I won’t be returning.
hind
This morning, at 7:37 AM, I attempted to place an order for a mocha caramel coffee at Tim Hortons, selecting the hot beverage option. Despite repeatedly articulating my order to the associate, it seemed she had difficulty comprehending my request, and her tone became somewhat impolite.I proceeded to the drive-through window and expressed my willingness to place the order there, to which she insisted that I must enter the establishment. I informed her that I preferred the drive-through service, primarily due to time constraints arising from my work commitments. Additionally, I made it known that I have a hearing impairment and was struggling to hear her clearly. However, she disregarded my co... View menu
Categories
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Tea Explore our selection of soothing teas, offering both classic and exotic blends. Perfectly brewed to awaken your senses, indulge in our range for a moment of tranquility and flavor in every sip.
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Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note. View menu
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Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.
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Chocolate Decadent chocolate treats crafted with rich, high-quality cocoa. Indulge in an array of offerings from silky mousses to molten lava cakes, each designed to captivate your senses and satisfy your sweet cravings.
Amenities
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Coffee
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Delivery
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Breakfast
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