Phone: +17163120124
Address: 3878 Southwestern Blvd, 14127, Orchard Park, United States
City: Orchard Park
Menu Dishes: 11
Reviews: 1054
"Not a good experience. This was service related not food/drink related. Speaker outside is bad. The gentleman taking my order kept putting in wrong items. As we noticed we asked him to change them. 2 cars infront of me, nobody in the dine-in lot. 15 minto get to the window. The people infont of us were handed 2 drinks. 3 workers standing inside by the window. We ordered a couplecups of coffee and a cold tea. The tea had some extras in it. Another few min at the window a worker asked us what was in thetea? My wife was becoming late for work at this point as we did not expect this to take so long with 2 cars in the drive-thru.She said to him listen im going to be late for work please just give us some sugar packets for the tea window shut and Iclearly heard the gentleman in a Guy Karen voice sorry only way I could describe) Shes.. late ..for.. work! . Not good. Notgood at all. We took our items and got out of there. Never patronize a customer even if they are having a bad moment. Ex: Mabyall 3 guys inside had a emergency bathroom break or something, we dont know. We would understand something like that. Apologizeto your customer for the wait and In most cases people become more understanding afterward."
All prices are estimates on menu.