Tim Hortons - Menu

3878 Southwestern Blvd, 14127, Orchard Park, United States

🛍 Coffee, Canadian, Breakfast, Fast Food

4.1 💬 1054 Reviews
Tim Hortons

Phone: +17163120124

Address: 3878 Southwestern Blvd, 14127, Orchard Park, United States

City: Orchard Park

Menu Dishes: 11

Reviews: 1054

"Not a good experience. This was service related not food/drink related. Speaker outside is bad. The gentleman taking my order kept putting in wrong items. As we noticed we asked him to change them. 2 cars infront of me, nobody in the dine-in lot. 15 minto get to the window. The people infont of us were handed 2 drinks. 3 workers standing inside by the window. We ordered a couplecups of coffee and a cold tea. The tea had some extras in it. Another few min at the window a worker asked us what was in thetea? My wife was becoming late for work at this point as we did not expect this to take so long with 2 cars in the drive-thru.She said to him listen im going to be late for work please just give us some sugar packets for the tea window shut and Iclearly heard the gentleman in a Guy Karen voice sorry only way I could describe) Shes.. late ..for.. work! . Not good. Notgood at all. We took our items and got out of there. Never patronize a customer even if they are having a bad moment. Ex: Mabyall 3 guys inside had a emergency bathroom break or something, we dont know. We would understand something like that. Apologizeto your customer for the wait and In most cases people become more understanding afterward."

Full menu - 11 options

All prices are estimates on menu.

Cold Beverages

Dessert

Bread

Sandwiches

Red Bull Can

Fruit Ice-Cream Smoothies

Honest Tea

Ira Ira

I did not receive all the items I ordered at this restaurant.

Address

Show Map

Reviews

User
User

James provides top-notch customer service! Even at 6:30 PM, he remains cheerful and delivers exceptional service!


User
User

Great Location For coffee, sandwiches or to satisfy your sweet tooth with Tim bits or the Donuts.Clean and the staff are helpful and polite. Home away


User
User

No matter where you go, this place has the best coffee I've ever had! I was fortunate to receive excellent customer service, and the coffee was delicious and fresh. Plus, I was able to order through the mobile app and earn points! View menu


Haley
Haley

I love grabbing a bagel with cream cheese, a sausage breakfast sandwich (ideally on a biscuit or croissant), and an iced cappuccino at this restaurant. I also enjoy sharing a plain donut with my dog. The food and coffee are both excellent!


User
User

The team working on Saturday afternoon was absolutely fantastic. I requested ice cream to go with the hot chocolate I bought for my kids because I was concerned they might burn themselves. They went above and beyond to ensure it wasn’t too hot. Truly wonderful staff! Highly recommended!


Jessica
Jessica

The staff working the Saturday afternoon shift are truly wonderful. I asked for ice to be added to the hot chocolate I purchased for my kids, as I was worried they might burn themselves. They went above and beyond to ensure it was just the right temperature. They are real gems! I would highly recommend this place! View menu


User
User

I've lived near this Tim's for over two years, and I've always had good service until today. I ordered a hazelnut ice coffee with five cream and five sugar, and it showed as an extra on the screen. I simply asked if the staff member would know to add five cream and five sugar. I was told something like, "We write it on the cup; it may not make sense to you, but it makes sense to us." However, nothing was written on the cup, and the drink tasted mostly like cream, with no hazelnut flavor at all. I also ordered a muffin, which they forgot to add, and I had to pay for it separately. The unnecessary comments were frustrating, and my order was not correct. I don't visit Tim's often, but I most li...


User
User

I've visited this location many times without any issues. However, today, I ordered my usual ice cappuccino and found that it mostly tasted like coffee. I went back through the drive-thru, and the girl at the window replaced my drink, but not before giving me an attitude for pointing out the problem. I explained that something didn’t taste right. I understand that mistakes can happen, and it's possible that the machine was off or the mixture wasn’t prepared correctly. Having worked at a Tim Hortons before, I'm familiar with how these drinks are made. Unfortunately, the replacement drink still tasted the same, so I feel like I wasted my money, as I’m not willing to return and argue with the s...


User
User

Not a good experience. This was service related not food/drink related. Speaker outside is bad. The gentleman taking my order kept putting in wrong items. As we noticed we asked him to change them. 2 cars infront of me, nobody in the dine-in lot. 15 minto get to the window. The people infont of us were handed 2 drinks. 3 workers standing inside by the window. We ordered a couplecups of coffee and a cold tea. The tea had some extras in it. Another few min at the window a worker asked us what was in thetea? My wife was becoming late for work at this point as we did not expect this to take so long with 2 cars in the drive-thru.She said to him listen im going to be late for work please just give... View menu

Categories

  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
  • Canadian Discover the rich flavors of Canada with dishes that showcase the country's diverse culinary heritage. From maple-infused creations to fresh, local ingredients, enjoy a taste of true Canadian cuisine in every bite. View menu
  • Breakfast Start your day with our delicious breakfast options, featuring everything from classic eggs and pancakes to healthy smoothies and yogurt. Perfect for a hearty meal or a light morning bite!
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Debit
  • Delivery
  • menu
  • Breakfast
  • menu

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