"The gentleman behind the counter was warm and friendly. We chose a window seat and received counter service. We started with some Pana water from the fridge, and the counter staff kindly provided us with lemons and a cup of ice. I ordered a cheesesteak panini, which was delicious and generously filled with meat and cheese. My dining partner opted for a chicken wrap with sun-dried tomatoes and cheese, which he thoroughly enjoyed.
I'm someone who feels compelled to speak up about both good and bad experiences. I mentioned our encounter with the hostess to the counter staff, who explained that she had only recently arrived in the US, which he suggested accounted for her lack of warmth. However, he wasn't very forgiving about it. The food was quite good, which is why I rated it three stars instead of one. Nevertheless, given our experience, I doubt we will return."