"I recently dined here and witnessed an extremely rude interaction between a staff member and a customer at another table. When the manager intervened, rather than addressing the issue, he justified the waitress's behavior. Everyone at my table, as well as the affected customer, was taken aback by such unprofessional conduct. It is never acceptable to approach a table with a negative attitude, especially when the customer simply requests a new server. The waitress’s behavior was inappropriate, as was the manager's response, and another woman also returned to escalate the situation after the manager left.
Because of this experience, I decided I would not return to this restaurant. Such behavior should not be tolerated or supported. Unfortunately, this is not the first time I have seen this particular waitress display a bad attitude, as it's become her standard demeanor."