India Hook
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19980 Homestead Rd, O, United States Of America, India Hook

Soup • Fish • Pizza • Cheese


"DISCRIMINATION by the Restaurant Manager OWNER PLEASE READ THIS! Today, I experienced clear discrimination from the manager of this restaurant. We made a reservation and arrived on time. My mom, daughter, and I went in first, with my husband and son following behind. The manager at the front desk asked if everyone had arrived, and I said yes. As my husband and son were already at the door coming in, hearing us speaking mandarin, she rudely said, I need everyone stand in front of me I explained that everyone was already there, but she reluctantly gave us a table with her grumpy face. To make matters worse, she assigned our group of five (including two kids) to a very small table meant for 3 4 people. Despite ordering a normal amount of food, the table was too small to hold everything. When the last few dishes arrived, she just pushed everything onto the table WITHOUT CARE. I mentioned that the table was too small, and she impatiently responded, You see, the five of you fit around the table, right? I pointed out that there was no space for the food, making the experience uncomfortable. Had she shown some understanding and explained that they were busy, I would have been more understanding. Instead, she ignored us, and when I asked her to take away some of the unnecessary plates, she begrudgingly removed just one, leaving a pile of empty dishes. Her attitude was CONDESCENDING, MAKING US FEEL LIKE WE HAD TO BEG FOR SERVICE. Initially, I thought it was just my experience, but I later saw on Yelp and Chinese social media that many Chinese customers have felt deeply discriminated against here, as her attitude towards Chinese people is noticeably different from her treatment of other group of people. My mom traveled a long distance from China for this family reunion, to have a good meal together, but the manager COMPLETELY RUINED our experience. I even spoke to her directly to give feedback before i left. I am not only standing up for my fellow Chinese people but also for a restaurant I USED TO LOVE SO MUCH. The food is great, and the other staff are wonderful. It 's unfortunate that one bad apple spoils the whole experience. I hope the owner sees this and is concerned about having such a representative for their restaurant. We spent over $200 on our meal, and instead of enjoying it, I left with a stomachache from the stress. It 's a pity, but I won 't be returning to this restaurant."