"We’ve had no issues during our visits. I find it interesting how strict the rules are at this location, with numerous signs advising customers not to touch things. I overheard an employee telling another family that they weren’t offering samples due to the pandemic. I understand the reasoning behind this, but given that mask restrictions have changed, it makes me wonder if they’re doing it to cut costs or to deter people who like to sample so much that it ultimately amounts to a free meal. I’ve definitely tried some flavors that weren’t great, but we just discard those. I also saw another family ask for a replacement, although they might have been the type to eat half of their ice cream before voicing a complaint. Who can say for sure?"
