"Serious customer service, terrible management. will they accumulate us the wrong order for 2 of our meals and because my children eat the kartoffel and mac and cheese, will they replace only 1 meal? no one touched by the huh smh. we also live 1 hour away, so when we came home and saw that the command was wrong, we wanted to call and no one would answer until after 9:00 when they closed. that was dry. not rostisserie huh. more like dry cracking. we ordered 2 bbq chicken rotisserie idw meals and a 30 oz for online pickup, was regularly old dry huh that I couldn't even eat, and they even managed to get my drink size wrong. I got a 21 oz. I noticed the drink right away, but I didn't care. Too bad I wouldn't clean the bag on the counter and check the food I suspected! I was polite for the manager and the understanding, but confused why they didn't mess with the order they were doing. this place does not care about the customer or family at all and I will never return to this place again! if they are ever in waterford area, they have the best boston market I have ever had. drive 30 minutes! we will not regret it!"
