"My order was ready when I arrived, but there are some areas for improvement. The online menu could offer more options for customizing orders. The wrap I had was a bit dry, although it included the salt and pepper I requested. The vegetables were fresh and crunchy, but the salad seemed pre-packaged with just shredded cabbage and carrots, along with some diced tomatoes, pepperoncini stems, and a slice of cucumber. I’m glad I opted for extra bacon and avocado; I had expected the bacon to be sliced rather than in bits. Otherwise, I might have been left feeling hungry.
I arrived thirty minutes before closing, but the sandwich line was already closed for the night, so I couldn’t order soup. I saw a customer come in at 8:45 PM but get turned away. One employee left at 8:55 PM with a drink for a car and came back empty-handed. Then a lady pulled up, and he returned to her car with her walker. By 8:58 PM, he was mopping the floors, touching the oven and the touchscreen computer without wearing a mask or washing his hands!
Whether during a pandemic or not, there are health and food safety regulations that should be followed in restaurants. I witnessed him touch several surfaces, including the door, the vehicle, and even a customer’s wallet, without practicing proper hygiene afterward. Watching all this reinforced my preference for cooking my own meals, which I do much more often."
