"Three of us ordered the chicken parmesan, and one person opted for the ribeye steak. Let's begin with the steak: it arrived nearly raw. We sent it back for further cooking, but it came back almost the same, now adorned with a peculiar butter that did nothing for it. It was also lacking in flavor and seasoning. As for the chicken parmesan, it consisted of rigatoni noodles topped with a fettuccine sauce and a small piece of grilled chicken with a sprinkle of red sauce. This was not chicken parmesan by any stretch of the imagination.
We spoke with the management to share our concerns about the meal, and they were very polite, understanding, and professional. Our waitress was also excellent and sympathetic to our situation. They did treat us well concerning the bill, and I would love to return, but only if they change chefs. The management even informed us that there had indeed been a chef change since our last visit.
By the way, when my son exited his prom, the first thing he mentioned was that the food was terrible. Later, when we returned his tuxedo, the staff asked us how everything went. We told them the tux was fine, but my son reiterated that the food was the highlight of the night because it was so bad. They laughed and said that's a common sentiment they’re hearing from others returning their tuxedos. (We rented my son’s tux from Fifty Fifty in Sinking Spring, and their service was excellent.)
I hope the Hilton makes some improvements soon; otherwise, I don't think they’ll have a bright future ahead."
