"Please don 't get me wrong.I love Zankou 's taste and quality!I 've been to so many locations, but this location is very different.Unlike other locations, you notice the place is dirty as soon as you walk in.Another thing, they don 't participate in their rewards program.I tried to redeem some points from the app and the guy at the cashier didn 't want to honor them and was very rude.I read other reviews saying bad things about this douchebag.Learn a thing or two about customer service.Lastly, if you ask for anything extra, they charge you for it.$0.50 for a garlic sauce and another $0.50 for a pita bread. WOW.They only give 1 pita and 1 garlic sauce to start with and when you ask for more, they 're extra? All other locations, they give 2 pitas and 2 garlic sauces and they give as many as you need for FREE.Maybe it 's the area? Homelessness?Whatever it 's their excuse, they 're so stingy.EDIT: I just found out this is the original location and they had a nasty split. This explains why they don 't participate in the rewards program.Best of luck! Regardless, I 'd rather support the other Zankou chain than eating here. I prefer driving another 3 miles (Fairfax x Sunset), or just go to Downtown, Glendale or Pasadena."
