"Almost comical conflicting signs at the entrance should have been all the indication we needed to eat somewhere else, but it had been years since we dined here and decided to give it another chance. There were three people at the host stand, none of whom acknowledged me for an uncomfortably long time, because one was ostensibly new and needed to have something explained. I was told in a fairly patronizing tone that they weren 't seating my reservation time yet and to step aside. We were shown to our table, and when we arrived I noticed there was water spilled on my bench. I asked for a towel, and the host acted irritated that I needed something. He found a server who brought a towel, but she was confused at the request because it hadn 't been communicated clearly. This shouldn 't have been a big deal, but I 've now been made to feel like I 'm a bother, twice, and I haven 't even sat down to eat yet. Our server was kind but inattentive, looking at us and making eye contact three separate times before returning to take our order. The poke bowl was great, and the sushi was delicious also. The CRAVE logo carved into the ice in my old fashioned was a nice touch, but belonged at a restaurant where the level of service matches the performance of the bar and kitchen. And, sadly, that is not the case here. The entire service staff seemed young and inexperienced, and it was painfully obvious. There are lots of great restaurants around with really good food and menus and service to match. Great service is the cost of entry now, it 's expected the way safety is expected in the healthcare industry. Crave fell flat on its face in this regard, confirming why it 's been off our radar for years. UPDATE: someone from the restaurant management company responded to my review asking me to email her. I did. It 's been three weeks, and there has been no response."
