"1) The packaging was subpar. With Uber Eats, restaurants are supposed to pack the food securely to avoid theft or damage. However, as you can see in the attached pictures, the fries were left completely exposed, making it look like the driver could have easily taken some (though we won’t assume that happened).
2) The chicken tenders were priced at $8 for just four pieces (see the attached photo). We expected a better portion for that price, especially since we intended them for several people. To make matters worse, they didn’t include the BBQ sauce we requested, which is essential for enjoying chicken tenders. Overall, we were disappointed with the quality of the tenders.
3) We also didn’t receive any ketchup packets for the Steak Sub, despite our request (refer to the attached receipt). This wouldn’t have been a big deal if we had ketchup on hand, which we did not. It’s strange that they neglected this, as most people typically enjoy ketchup with their steak subs.
4) Additionally, we ordered two portions of seasoned fries, but again received no ketchup packets. It's quite unusual and unprofessional to receive fries and chicken tenders without any condiments.
5) We ordered two Tropicana juices (one orange and one cranberry), but instead received apple juice. If they had run out of cranberry, they should have removed it as an option instead of making an oversight like this.
6) The subs and the really small broccoli cheese soup were average, but I didn’t enjoy my steak sub at all for the reasons mentioned above. The receipt reflects what we ordered, yet they failed to deliver what was promised.
All in all, I’m left feeling disappointed after spending over $50."
