"I really love this place and their Sookie Cookie Doughnt You Want Some, but I was disappointed during my recent visit. When I went to pick up my order, a staff member informed me that the system was down, and we had to wait. When I brought up my order, she rolled her eyes. Instead of making the Cookie Doughnt You Want Some I had requested, she made something completely different. I ordered a triple pint, but I received only about half of what I should have. When she realized there wasn’t enough ice cream, she just scooped more directly from the tub into my pint. Additionally, she put the toppings on top rather than mixing them in and wasn’t wearing gloves. Overall, it felt like a waste of $23."