Juicy, seasoned shrimp grilled to perfection, offering a smoky and savory seafood delight.
Full • Casual • Dining • Catering
"We visited a few more times, but during our last visit, I discovered a hair on my nachos. My husband dislikes sending food back or making anyone uncomfortable, so we chose not to mention it and simply didn’t eat it. After that experience, we decided we wouldn't return again. Yesterday, we intended to go to a different restaurant nearby, but it was closed for Labor Day. Since we were hungry, we reluctantly decided to try this place again. We ordered queso, but my son immediately noticed a long hair in it. At that point, I was done and asked my husband to send it back. The staff apologized, but it’s just unacceptable. The employee was very kind, and I know it’s not her fault, but it makes me wonder if they don’t use hair nets. If this has happened to us twice, how many other customers have faced the same issue? Additionally, I felt that the quality of food had declined. The chips seemed thin, my nachos looked different, and the beef had an off smell. It’s disappointing because we love the other Natalita’s locations, but this one is just down the street from us. Despite our frustrations, we tipped the server well because she shouldn’t have to suffer due to the kitchen staff's mistakes. Please do better."
Tea • Meat • Tacos • Mexican
"this place is super cheap. tacs, tortas among the salsa and tacos we have ordered were perfectly sufficient, but they can get better tacos a little east of here for the same price. ours here were a little dry and we found that we added salsa to them, which we usually do not. we have asada, carnitas, chorizo and pastor. all were a little dry. that is not a bad place in any case, but if they are a Taco expert, they might be a little disappointed."
Cafe • Pickup • Mexican • Breakfast
"I have loved this place for so long but lately they have been lacking.. I’m not sure why but lately every time I order there’s always something missing example got the enchiladas and they forgot the sour cream , or got the chilaquiles and they only put one egg instead of 2) or they get the order wrong. Also the amount of food they are giving is little compared to before. The food still tastes amazing and there’s good service but it’s a bummer that there’s always something off when we order from there lately."
Mexican • Tex-mex • American • Salvadoran
Fish • Mexican • Seafood • Karaoke
"I had a very disappointing experience trying to dine here. We were unable to get a table because there were only three of us, and they only accommodate groups of six or more. They wouldn't let us in due to our small party size. I do not recommend this restaurant to anyone."
Beer • Steak • Mexican • Chicken
"Food is amazing but I was very disappointed. I ordered a large order for my daughter 's party and called the order in the day before. I gave a time for pickup and even called before getting there. The food wasn 't ready and I waited for almost 30 minutes for the restaurant to figure out a price . I felt that they were not prepared and it caused me to be late to my own party. Quality of food is amazing but due to their lack of preparedness and inability to price (which I felt was extremely high) , I rated it the way I did."
Mexican
Soup • Cafés • Drinks • Seafood
"Old School Mexican Restaurant, Flavors, took me back to the tastes I haven't experienced in 20 years! I absolutely enjoyed the chips and spicy salsa they brought to our table after we placed our orders. I usually prefer milder flavors, but the heat of the salsa reminded me of the bold intensity you find at places like Pinstripes in the Arboretum of South Barrington. I was pleasantly surprised to discover this hidden gem in Crystal Lake. It brought back such wonderful memories that I can’t wait to return for a second visit. I've been to countless Mexican restaurants, but none have reminded me of my childhood like this one. I highly recommend this place to everyone, and I can't wait to return with friends next time!"
Fish • Buffet • Chicken • Desserts
"I visited around 2:30 PM and inquired if the buffet would have fresh food. I was assured it would. However, once I sat down, I noticed the food was cold. I informed the waiter, who was chatting with the only other occupied table in the restaurant. He checked the buffet and told me, "No ma'am, it's hot." I went back to verify for myself, only to find the rice hard, the fish lukewarm, and the chicken cold and tough. I only managed to eat one plate. I also tried a small portion of another dish, but it was extremely lukewarm to cold as well. I brought this to the waiter’s attention, and also asked to speak with a manager to express my dissatisfaction and concern. Unfortunately, no one has returned my call. For a $14 meal and a $4 tip for poor service, I learned a valuable lesson: I won't be coming back."
Grill • Steak • Mexican • Western
"My wife and I decided to check out this restaurant, and we were not disappointed. She ordered the Molcajete, while I tried the Chilaquiles. Both the food and the service were exceptional. I strongly recommend asking for their homemade hot sauce made with Habaneros—it’s incredibly flavorful! The price per person listed below includes our tip, which reflects our wonderful experience!"
Tacos • Casual • Coffee • Mexican
"I noticed that many of the customers and servers greeted each other by name, which showed us that there were a number of regulars—at least four or five families. The food was fresh and delicious, the service was outstanding, and the menu provided a wide variety of choices. Even with current inflation rates, the prices were reasonable. What I appreciated most was that this is a family-run small business that actively supports its community. They close around 8:00 or 9:00 p.m. and are closed on Mondays. Thank you, Hector's, for a wonderful dining experience! We'll definitely be back!"
Soup • Lunch • Mexican • Seafood
"So I’m changing my review finally. Because I finally food another Mexican restaurant that makes the guacamole for me a lot smaller and cheaper. First of all service here needs to be worked on. I think the waitresses got a little too comfortable with me because I was always coming everyday to eat here. Yes some stuff on their menu is good but not everything. I understand you want to make conversation and want to be cool with me because I was always coming but I’m just a customer coming to eat that’s it. Asking personal questions is a big NO. Secondly they’ve gotten so comfortable when I call to place a order they answer the phone saying want do u want I’m really busy… if you are busy then don’t answer the phone but to pick up the phone and say I’m busy want do you want Going forward this place is very expensive and not everything is good on the menu …when they service you water it’s warm and don’t add ice and if they do the put water first and then add the ice and warm still taste warm it should be add ice first then water. Also there water taste like start faucet water and they calm they have a filter for it. It’s disgusting so I don’t order water anymore or any drinks from here I just bring my own drinks now. Also , I can say this their guacamole is very good here but the down side is that they only do it one size and it’s a big size for 14$ very expensive and I don’t even Get to finish it because it’s to big … they don’t give you a option for a smaller one for cheaper .. so your stuck with paying for something to big and can’t finish . Orchata is kinda watery as well.their burrito de asada and chicken things toasda are very good and the ajillo shrimp dish is good but not everything on that menu is good. : this is Very pricy stop. But thank god o found me a restaurant that makes me that guacamole just as good and cheaper… when looking at my bank statements I’m spending 300 to 600$ a month on pulpo loco I think I derserve some better service … but that all changed now that I found me another restaurant… you’ll be seeing me a lot less now that I found that guacamole some where else lol :"
Cuban • American
French • Chicken • American • Sandwiches
"This is my personal opinion because I loved coming here and the food use to be good but this will be the last time I ever come. When I first got there during brunch hours we saw that the tables weren’t clean but our waitress proceed to sit my family and I down. But she offered to clean it. Which was great but when speaking to us very close we could smell her foul hot breath. Which disturbed my appetite and I felt fatigue at that point. Then we got another waitress and she served us okay. She did proceed to put in our order. Which approximately took around one hour and a half. Mind you this is not a top restaurant and at the time we were there it wasn’t that busy neither. So I wasn’t sure what was the hold up. Finally when my family and I received are food some of it was cold under cook soggy even with out us putting the sauces. My daughter was craving pancakes and when she received them I thought they were the new pancakes with tres leche filling. Well turns out they were just under cook and it was pancake batter that wasn’t done. And then we had an order of pastelitos which were supposed to be empanadas with ground beef and veggies. But when we received them it was just the empanadas shells empty because they forgot to put the meat. We called our waitress and she felt embarrassed when we told her this and she told us the manager wasn’t watching the chefs cook so that’s why this happen. At that point I was just disappointed with the food and the service so when I got my receipt and I also saw at the bottom it said you had to tip $15 dollars for gratitude which was outrageous because you should tip whatever amount you want not even when I go to top notch steak house they charge me that amount of tip. I was trying to speak to a supervisor or manager but they didn’t have anyone present there.I am not a Karen I am just expressing my personal opinion on how this experience was for me and don’t want anyone else to go through this."
Fish • Steak • Cheese • Mexican
"I have been a customer here since about a year after they opened. This is my favorite place to eat outside of my home. The food exceeds my expectations and is affordable enough my family can eat here weekly even with current economics. When we come here we feel cared for by the staff. Enough so that when we see changes in the staff we miss the ones who are no longer there and always ask if they went to some place even better and we try to build up a rapport with the new members of the staff. We come here for regular meals and we celebrate occasions here as well. I have resisted leaving a review for years but I am very happy that Hacienda has been able to survive the past few years. I normally come here with my family that my family is out of town right now visiting more distant relatives and even though I came by myself and our preferred waiter was not here other members of the staff recognized me and immediately asked where my family was. To me this personal connection is worth a lot. This is the right combination of quality quantity economy and service."
Soup • Fish • Mexican • Seafood
"I have a couple of favorite restaurants, but since this one is close to my home, I decided to give it a shot. We visited in the late evening for dinner and chose the surf and turf molcajete, which was quite flavorful. However, I wasn’t a fan of the unpeeled shrimp, but that’s just a personal preference. My daughter can be somewhat of a picky eater, and they prepared a large chicken fried rice plate for her, which was quite generous for a child. I enjoyed the taste, but unfortunately, she didn’t like it, so I ended up taking it home. The service was okay, but it could have been improved, as we were only offered a drink refill once."
Meat • Lunch • Steak • Cheese
"The food was really impressive! Not many places offer Rock Steak, and it only needed a touch more seasoning or adobo. Everything else on the menu was fantastic. I ordered the Rock Steak taco dinner, and the horchata was great. The dessert was also good, especially the deep-fried ice cream. The guacamole was spot on!"
Lunch • Mexican
Full • Wine • Tacos • Mexican
"The place is beautiful we were really bummed out about the experience. For starters it took 20 minutes before the waitress even stopped by, another waitress finally noticed that we had been waiting for a while and went to get her. Next at one point she went on break and didn’t tell us. After we asked another waitress for help and our actual waitress finally came and said that she asked someone else to watch our table while she was out. (No one came though and she could have told us she was going on break . The food also came cold but we were so hungry we sucked it up. Over all I don’t see myself going back. It was an experience but never again. I’m sad that I took my friend from out of town here. She was really disappointed too. Oh well lesson learned."
Full • Cafés • Casual • Mexican
"Absolute great place to eat! Whether with friends or with the kids Get the quesa-bierra tacos! Kid-friendliness: My kids enjoyed the food and all the decorations and amazing service Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Flavored Margarita Frozen, Chips and Salsa, Birria Tacos, Fajita Combo for Two, Cheese Enchiladas, Burrito Grande Parking space Plenty of parking Parking options Free parking lot"