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Ruby Tuesday

Ruby Tuesday

6412 Sessions Ct, 27012, Clemmons, United States

Salad • Lunch • Burgers • American


"This Ruby Tuesday's location is a hot mess. Last Sunday we went there for lunch. The service was terrible. The server was new and recently started working without a trainer. She was pleasant and was trying her best but clearly still needed more training or assistance. Our issue with the service was the kitchen. It took forever for our food to come out. But we didn't wait anywhere near as long as the two tables that we were sitting next to who were seated way before we even came into the restaurant. We were almost done eating by the time their food started staggering out of the kitchen. The manager didn't seem to care. So being a glutton for punishment we decided to go today Sunday 9/1. They seated us at the bar in the smallest table they had. We usually don't like sitting at the bar since the bartender makes the drinks for the whole restaurant and then has to find time to serve tables. The server Cory was pleasant and was doing his best to take care of the tables he had and the drink orders. We ordered the new honey crisp chicken sandwich. A fried chicken sandwich with onion rings, bacon, cheddar, and a creamy honey mustard. When our food came out, it looked nothing like the photo on the menu. The chicken breast was almost black from being over fried. There was no onion rings or honey mustard on it, and the cheese and bacon were cold. There was also hardly any fries. We asked the server to get the manager. She came out from the kitchen and we explained to her about our bad experience from last Sunday and about how gross the food in front of us was. She proceeded to tell us they ran out of onion rings and doesn't know why they threw crispy onion crumbs on the sandwich. Her solution was to bring us a side of honey mustard to cover our burnt chicken sandwich. We decided to get up and walk out. It was a total disgrace. We will not be returning to this location ever again and probably not to any Ruby Tuesday anytime soon."

Ruby Tuesday

Ruby Tuesday

7425 Bell Creek Rd, 23111, Mechanicsville, United States

Pubs • Cafés • Vegan • American


"It should have been a sign when we walked in to walk out. I use to love Ruby Tuesday. It was a Sunday and they were really not that busy. There was a group ahead of us waiting. As I sat, I saw the host table. It looked like the bottom of it had been attacked by termites because it was collapsed. It took a few minutes before someone acknowledged that there were people waiting and sat everybody. The booth seats had the worst springs (shot and worn) and the vinyl was terribly cracked. Our server came and took our drink orders and food orders. I just got the water and the salad bar and my partner got a beer, a smash burger, and salad bar. Well, the spring greens are the bar had quite a few wilted greens and some looked slimy. The mushrooms were covered in brown spots and, again, some slimy look on a few. The only a few dressings were labeled so who knows what each of the white dressings were, and, finally, the best part of thier salad bar, the croutons, were super stale. As we sat to eat, we still had yet to receive our drinks. After sitting for a while with our salads, I saw our server out of the side of my eye look over and realize they had not brought our drinks. I was given my water and the beer was placed in front of my partner, still in a can with no offer for a glass. When the burger arrived, it was not only tiny, but the bun was rock hard and stale. The flavor of the burger was something different. No clue what was going on but it did not taste like a burger or beef. She only ate a third of it before she said she just can’t do it. I really miss Ruby Tuesday on my side of town but, if this one is an indicator, I can see why they have shut so many down."

Ruby Tuesday

Ruby Tuesday

7400 Northside Dr, North Charleston, SC 29420, United States

Full • Lunch • Casual • Burgers


"Tonight my husband and I visited Ruby Tuesday. It was my first time at one and had always wanted to try it. Let me say… I should’ve waited the rest of my life. It doesn’t deserve the 1 star but you can’t write a review without it. We walked in and stood there for a good 5 minutes or so wondering if we were to seat ourselves or wait to be seated because it wasn’t posted anywhere. Finally the bartender hollered over that someone would be with us. So we waited… and waited. Finally a young guy comes over , grabs some menus, and instead of saying “please follow me” or “right this way” he gave a hand gesture as if to say “come on I got things to do”. We followed him and I watched him literally throw the menus on the table and keep going without a word (all the while having to look at his dark blue underwear because the waistband of his pants was down below his butt). We sat there 15 minutes watching him clear tables and acknowledge other guests who were seated after us. At this point we haven’t even been given a glass of water. Still we are waiting. After awhile another staff member comes over and says he will be with you and I informed her of everything to this point and said I’m ready to walk out. She asked that we not do that and took our order on the spot. She went straight over and turned in our order and by the time we returned from the salad bar our drinks were sitting there. She went on break but kept watching for our food. She completed her entire break and still no food. She requested that Todd the manager come speak to us 3 different times. 2 of those times he said “not now” and went in the back. As he turned to go in the back I had to view his bright mustard colored underwear because his pants were pulled completely off his butt and waistband was below his butt. In all from time of order we waited roughly an hour. My husband even called the store from our table and no one answered.. he got a recording about the store being busy (there were 7 total tables) the place was not busy. When our waitress brought it to us she informed us that it was wrong. At this time my husband seen Todd the manager behind the bar and went to ask him if he’s the manager. He said yes so my husband said “then you need to start managing this place “. Todd got pretty verbal about that in the dining room because at this point they were back to our table. I informed Todd that I’m a Certified Dietary Manager so he wasn’t going to talk his way out of it and proceeded to explain it all from the beginning. I told him the ONLY reason we were still there was because of his waitress Shantay(sorry if I spelled it wrong girl)! But I said “at this point the food is finally come and it’s cooked to death and the order is wrong. So you can keep your food and we’re leaving “. I gave Shantay a tip, asked her to keep being her and to continue to represent the industry as well as she did tonight.You would do your customers and your bottom line a favor by getting rid of Todd and promoting Shantay to manager of your store. She is the epitome of professionalism and knows proper customer service!"

Ruby Tuesday

Ruby Tuesday

950 International Drive, Linthicum, 21090, United States Of America, Linthicum Heights

Salad • Steak • Burgers • American


"I would first like to start off by saying, if I could give 0 stars I would but unfortunately google makes you leave at least one. I ate here a couple days ago. Wanted to have a nice lunch with my friend. We wait 20 mins without seeing our server and getting asked about drinks. We’re in a pandemic places are understaffed it’s fine, I get it. I’m a reasonable women. Then we finally start to order our food. They have nothing available basically that’s on the menu. Me and my friend went through 3-4 options before they actually had something off the menu they could make. But i’m still staying calm, we are having shortages, I just want to enjoy lunch with my friend. So I just end up getting chicken tenders and my friend gets steak. The food was horrible her steak was dry and she had mushy side vegetables. Our server had a horrible attitude and we never got refills on our drinks once. Then when I got my chicken tenders (I ordered ranch with them) But he gave me honey mustard. I didn’t make a big deal I just said Sorry to bother you but i ordered ranch with this could I have that instead He gives me a dumbfounded look and told me that’s not what I ordered. I looked confused and said yes I wanted that sauce. And he rolled his eyes and then walked away to get me ranch. The salad bar also lacked selections. The server just had a horrible attitude the whole time and it was an overall awful experience. Needless to say I will never be eating at this particular establishment again. Disappointed dissatisfied."