Costilla En Salsa Verde
Cactus Grill

Cactus Grill

Cactus Grill, 8099 Sudley Rd, Manassas, VA 20109, USA, 20109-8001, United States

Full • Grill • Mexican • Catering


"The way i was treated here, in my opinion, is totally not oK....All (NO) thanks to Maria, the manager... because of critical information SHE failed to inform when I called... Priorr to driving over 24 minutes to get to this restaurant.I seen that they offer a deal on Groupon, which I bought, and took my time out to call the resturant BEFORE placing an order to ask about how i should go about using the Groupon.Maria literally told me I could just order anything and the Groupon will count for it. In which sense especially because I have ADHD, I asked her in several different ways if I needed anything else and she told me literally no.Just make sure I have the Groupon when I come in.I get there only to be told that I know I have to buy at least one thing in addition to what was already made for the Groupon to count, I already ordered more than enough food for myself, as I got a big burrito and a taco. I'm 110 lbs I don't really do left overs.She literally kept talking over me cutting me off and telling me that there's nothing she could do for me because that's just the rule, I calmly let her know I completely get that... I really did, but why did she not let me know that over the phone when I asked her several times what did I need to do to use my Groupon.I really wanted to leave the food right there and then but I literally just drove 24 minutes to this restaurant im super hungry at this pointI'm still calm... She's now looking at me like I'm speaking some alien type of language to her.Didn't come up with any help.OH BTW NOT ONCE DID SHE APOLOGIZE TO ME FOR GIVING ME WRONG INFO OVER THE PHONE. She actually tried to make it seem like I was doing something wrong. Kind of embarrassing to say the least.So finally she tells me I could just buy a drinkImagine if I had just drove there without any money on me. Because, again, I literally called and asked her in several different ways if I needed to bring anything with me to use this coupon.Also, if you use an Apple Pay while checking out.. you have to scan a QR code .. it then takes you to Some app thing, which was new just confusing when i asked how do i use this or if i needed to make an account she acted as if she didn't hear me so i just had to spend time figuring it out.She even forgot the drink that I paid for and when I came back to get it she again, did not even say anything to me she just told another employee to get it for me.The food:The Birria taco was actually OK, it did not come with any consumé to dip it in so that kind of defeats the purpose of birria.The burrito was supposed to come with guacamole and They forgot that too. The rice was just plain white rice too very thinly sliced pieces of beef. Didn't really have much of that Spanish flavour to me.The place itself is actually a nice size and seemed fairly clean.I do have another dine in Groupon which All sales are final on so i must use so I'll reluctantly eat in in the future and try a different item.. maybe."

El Sabor Salvadoreno

El Sabor Salvadoreno

3213 Atlantic Ave, Atlantic City, NJ 08401, United States

Casual • Cheese • Mexican • Chicken


"The worst experience I ever had! They lack customer service skills. I went to this restaurant on August 21, 2022 and we had the rudest waitress! When I was ordering my drink she told me they didn’t have the drink I wanted so I asked for two other drinks and she said they didn’t have it, so I was annoyed because she could’ve told me what is available instead of me naming every drink and her saying they don’t have it. She said technically she can’t say they don’t have something even if that’s the case. When we were ordering my friend wanted to know instead of getting three same flavor pupusas if she can get one pupusa with a different flavor and the lady said no we can’t do that. Then she asked if she can just order one instead of the order of three and she said no she can’t do that. Every time we asked her anything she always said she couldn’t do it or she said they didn’t have it. Since she told us no substitution I needed additional time to see what I wanted and she said no she couldn’t do that she said the tables order has to be place together and that she was busy with another table so she needed our order now. I felt rushed and the waitress lacked manners. I wouldn’t recommend this restaurant for the lack of service, the food isn’t good and the parking is horrible in that area. Zero stars! The food also took a long time to be given to us and the rude waitress automatically gets a tip. I believe she acts poorly because she knows regardless she’ll be tipped. Honestly she was going to get a horrible tip for her lack of mannerism sadly it wasn’t my choice to make. Save your time and money!"