Deluxe Green Salad
Between The Buns Sandwich Shop

Between The Buns Sandwich Shop

250 NE Garden Valley Blvd 18, Roseburg, OR 97470, United States

Salad • Lunch • Delis • Breakfast


"Today I went into Between The Buns for the first time since it has gone under new ownership. I went in to order a sauce that we have had previously for Christmas. My daughter's visiting from out of town and this sauce has always been one of her favorite things to have at Christmas time. In fairness, I asked for the green sauce that had been made by the previous owners and didn't specifically ask for the dipping sauce. After we left we realized that the sauce that we received was nothing like the dipping sauce that we had ordered in the past. I called and asked if there was a way they could add the blue cheese dressing to the green sauce that they gave us to make the dipping sauce. They said that they couldn't and that we would have to pay $6.50 if we wanted the dipping sauce. I called once again and said I was confused by that because it would seem that they could use what we got and merely add the blue cheese dressing to make it into the dipping sauce. The owner became indignant, confrontational, and rude. Ultimately he ended the conversation by telling me if I wasn't pleased he would give me my money back but never sell me anything again. Obviously, that's an unacceptable attitude for a owner. I let him know that I would never purchase another item in the restaurant and that I would be sure to share my experience with everyone I know. Needless to say, I would not recommend eating at Between The Buns. Update In Response To Owner: I did not threaten or become angry with the employees. I was cordial with everyone I talked to with the exception of the owner and I only responded negatively to him after he spoke to me in a hostile fashion. The owner's depiction of me was blatantly inaccurate and unacceptable. If Between The Buns hopes to survive the trials and tribulations of Covid-19, the owner needs to focus on building relationships with patrons not driving them away."