"The food quality at this late-night fast food restaurant is just average. The steak is chewy, they skimp on cheeses and sauces, and the tequeños are tasteless. However, the real issue here is the customer service. The employees are incredibly rude, with one cashier making me wait in line while she attended to others behind me, then returning with a dismissive attitude and eye-rolling. It's clear that they need to improve the quality of their staff, as no matter how good the food may be, poor service will drive away customers and damage the restaurant's reputation. There is another Colombian fast food place just a mile away with better food and service."