"Really disappointing customer service. I met my husband here with my son. I don't normally eat here so I walked in, went to the food area and started telling the guy that I just wanted sides. He pawned me off on another employee who asked what I wanted, I told her that we wanted fries and some veggies, etc. She started the fries and then disappeared. I was waiting for someone to return and then a rush of two other huge parties came in, were given plates (I never was) and the lady that was supposed to be helping me started checking them out. I was so confused because I had been there first and no one returned to get the rest of my order and I was never offered a plate. I had to wait over 10 minutes and I finally went to the take out around and asked if I was supposed to be doing something differently. They literally giggled at me and told me that is supposed to get a plate... problem is, the staff is supposed to give you the plate and no one ever returned to help me and then ignored me to help the two other families that came in after me. I am so disappointed since I work close and had heard good things about this place but that was not my experience."
