"This was my first and last visit to this restaurant. I ordered the gyro platter, which came without any veggies, soup, and fries. I immediately reached out to express my concern since it was a carryout order. The meat was so dry that it was difficult to eat, and the sweet tea lemonade was unpleasant. The fries were flimsy and excessively greasy. Although they did provide a complimentary order of french fries that were slightly better, it didn’t make up for the overall experience. I asked for extra sauce for the gyro meat, and they wanted to charge me for it. When a customer is dissatisfied, it's important to accommodate them as part of good customer service. The sauce only costs 50 cents, so offering two would have shown good faith and could have helped to improve my experience. Simple gestures like that can go a long way in satisfying customers. Food: 1 Service: 1"
