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4 Rivers Smokehouse

4 Rivers Smokehouse

1866 Victory Circle, Daytona Beach I-32114, United States

Pasta • Lunch • American • Barbecue


"I would like to first say that my food was delicious at 4 Rivers. I ordered the brisket tacos. They were some of the best tacos I've ever had!They were perfect.My only issue is with the service.Upon entering the restaurant, my family was greeted by a young man, and he was kind. But he is not who we had to deal with when ordering our food.A blonde female took our order and she treated us as if we were an inconvenience to her by taking our order. She kept cutting my husband off when he was asking questions about certain items and rolling her eyes. It was really astounding to me.The next was the young lady who was at the register. She had no clue what she was doing and she wasn't friendly either.I do not appreciate that these were our first impressions before we got to even try our food.My whole thing is this, I can get a disconnected and impolite attitude at McDonald's. Not that it should be expected, but unfortunately it's what happens most of the time.I am HUGE on customer service and the way others choose to interact with me. That's a big part of going out to eat. And so it always leaves me dismayed when customer service is just an afterthought.This was our first time at 4 Rivers, and we will go again because we truly loved our food. However, if we are met with the same experience, we won't be back. Nor would we recommend it to our family and friends.The food? Delicious! Customer service? Extremely lacking.Kid-friendliness: Very kid friendly with a nice kids menu."

Nancy's -b-q

Nancy's -b-q

14475 E State Rd 70, Bradenton, FL 34202, Lakewood Ranch, United States

Pasta • Salad • Lunch • American


"First, we have frequented the old Nancy’s location in downtown Sarasota. For the most part we were mostly satisfied with our visits. So, we decided that we would give the Lakewood Ranch location a try.We arrived and this location is attempting to portray a “bar-b-que rustic” vibe. Nope, too confusing with no lighting thoughts, design ideas and confusing rustic with neglect. This is not working.But, ok lets overlook this and place our food order and judge the location by its quality of the eats! Ribs for my wife and me and a pulled pork sandwich for our guest. The food arrived in a timely fashion and by our very competent server. (I am sorry that I can’t remember his name) The food looked great on the plate and we were keen to dig in!!This is where the “wheels fall off”! The ribs were so tough and way to fatty! As Clara once said: “Where’s the meat?” I was at war trying to first chew off the bones! The next challenge was trying to separate the meat from the fat. More fat and less meat was discovered. Got through about half of them and I had to surrender! My wife got through about 5 bones and she too surrendered to the tough meat and fat!! My guest said his pulled pork sandwich was very good however.We shared our complaint with our server and he was looking at the fatty bones and wholeheartedly concurred with our complaint. He called for the manager.The manager arrived and was sympathetic and cooperative to this situation. He removed the 2 rib orders from our bill and we settled and headed out. Thank you for the “No Argument” position and dealing with this in such a fashion.On our way out, we notified and we were struck at the storage door open at the main entrance and just how dirty the entrance was and how dishevelled the area was. This explains why the rest of what we saw inside was “the way it was”!No paper in the men’s bathroom, torn artwork and the general state of the location makes it very clear at just how poorly managed this establishment is!! (It should be noted I am in the hospitality business for 23 years and operate an 18,000 square foot establishment).My final thoughts for consideration: NO, I/we will never return to this location. Too many negatives and not enough positives. Bad management, dirty and awful food. 2 of the 3 of us left hungry!"