"I used to be a regular at your restaurant for a long time, but stopped due to consistently rude experiences with your immature staff at the counter. I spoke to the owner about it before, and he apologized. I decided to give it another try today, but unfortunately encountered the same obnoxious and rude attitude. There was a tall girl with straight hair in a ponytail around 11 am who was particularly unpleasant. Despite a line of people, another girl asked me for my order and I politely requested a medium cappuccino. However, the tall girl with the ponytail rudely questioned if I needed help a minute later, with a typical attitude and no smile. I informed her that I was already being helped, but she turned around and greeted the two girls behind me with friendliness. It's a shame to see your reputation decline so rapidly."
