"I have been coming here regularly for years, daily every time I am in town. However, they seemingly close 15 minutes early, so I 'm disappointed in their service. I am giving a one star review since I have been denied service 2 times in the last 3 days, before 7:45pm because they were either closing soon or out of everything . No apology or I 'm sorry either. I traveled to the town center specifically to get my bubble tea from here, but the first time the staff said they were out of tea . Since I had a gift card, I asked what they were not out of, and they said out of literally everything is out . It was about 7:45 that day. (Update: later they confirmed this was not the case, they did have other drinks on the menu that could still be made that were less popular. I don 't know why that was said) Again today, they said that they wouldn 't be able to serve me since they had a group of 4-6 people waiting in line ordering already, but it was 7:44 and they close at 8pm. They have made my drink in under 1 minute almost every time I 'm there so this is surprising. Update: I asked today for a manager, and got quite a bit of sass in response to my questions. Notably, If you come as late as 7:45, theres no guarantee we will have anything to serve, we often run out. Theres nothing we can do, and you shouldn 't expect to receive anything if you come that late. I have worked in the town center and went at 7:45 for 2 years, but only now am I having repeated issues. It 's specifically this newer person who I have had a negative experience with in the last 3 interactions, and no one else."