"We purchased a hilsha fish today for about $50. After cooking a few pieces, we found that the fish had a strange odor and all the pieces fell apart. We couldn’t eat a single piece. We called the store, and they asked us to bring the fish back. We returned both the cooked and uncooked pieces. The store manager insisted that everything was fine and did not even bother to inspect the cooked fish. In the end, he dismissed our concerns, saying there was no issue. We have been loyal customers for a long time, buying fish from this store regularly. It's hard to believe we would make a complaint over just one fish. It's time for the store to wake up and value its customers. When reliable customers raise concerns, they deserve to be taken seriously."
