New England Seafood Chowder
Borio's Restaurant

Borio's Restaurant

8891 McDonnells Parkway Cicero, NY 13039, United States

Cafe • Salad • Venues • Brunch


"Racist and discriminatory behavior by owner...My family went here recently for my father 's birthday. My mom called twice a few days prior trying to make a reservation for 20 people and asked if she could bring a cake. Both times the receptionist (who is family with the owner) said they don 't take reservations but could do a walk in and she could bring a cake. (Already poor restaurant management experience bc who in their right mind says a 20 top walk in is ok lol) anyway...on the day of my mom called 15 minutes before my family was set to arrive just to confirm for a third time that they were good to walk in as a 20 top and was transferred to the owner who said ABSOLUTELY NOT and that they better not come by the restaurant. Frantically my mom and family tried to figure out where to go for my dad 's birthday with 20 people waiting to figure out the new plan. After calling multiple restaurants who said they couldn 't take a large group last minute (obviously), they decided to try to go to this restaurant and just get multiple smaller tables at varying times in an effort to help out and not inundate the waitstaff and kitchen at the same time. Upon arrival the owner yelled at my mom and told her again ABSOLUTELY NOT and that he told her to stay away. He then said that it was impossible the receptionist during the week told her it was ok to walk in as a 20 top bc it is his family (lol). He then said in front of my entire family and in the most rude and degrading tone possible: IT IS BECAUSE OF YOUR ACCENT THEY DON 'T UNDERSTAND YOU. My mom is Brasilian and has lived in the US for 30 years and has nearly perfected her English during that time...she was embarrassed and felt incredibly disrespected by this little man. You would think after the restaurant having struggled through the pandemic there would be some sense of humility. But alas- true colors always shine through. Long story short: discriminatory, racist, rude, and overall poor restaurant management by the owner From one Italian (me) to another (this restaurant 's owner): VAFFANCULO"

Olivia's

Olivia's

6597 Main Street, Gloucester Courthouse, 23061, United States Of America

Italian • Seafood • American • North American


"We are traveling in from out of state and regret not choosing somewhere else to eat for the day. I chose this place and we arrived at 10:20. We were told they stopped serving breakfast at 11- we had PLENTY of time to order. We sat down at 10:27 and were given breakfast menus. Nobody came to serve us. This was AFTER we watched a table of 6-8 get up and leave after not being served and the server being VERY rude to them and yelling at them. We should’ve known then. We chose to still give it a try. 25 minutes later, we had asked about a server and the busser said ‘well we don’t serve lunch until 11’. Okay, 1, still can we get a server? 2, we were here in PLENTY of time for breakfast! My husband went up and asked to switch to lunch menus since the server has ignored us. She switched them and then she still didn’t come over to our table. 11:05 comes around, FINALLY someone else comes over and her initial hello was ‘hi I just walked in the door I’m not sure what’s going on but I was told to come to your table’. With frustration, I explained what happened. Luckily she was very sweet but still we were not impressed. Food was pretty decent, but I will never return as the service was so poor. Watching a server yell at customers is NOT okay, even if you’re busy. And watching a server completely ignore tables and wait on (obvious) regulars that walked in AFTER us, again not okay. We would have left but it would have taken more time to load two small children up than to wait. But in the hour and a half we were there, we watched three tables get up and leave. This is a poor representation for a restaurant."