"Like many fast food places, this restaurant has faced challenges in hiring and retaining quality employees. However, there are a few experienced older staff members who have been with the restaurant for some time and really know how to manage things. The food quality noticeably improves when they are on shift. The owner, Mark, is a great guy and has assembled a solid team, but it could still use more support. Your best bet is to visit during the early afternoon when these seasoned employees are preparing for the evening rush. They work more efficiently, maintain cleanliness, and have a better grasp of the menu items. When Mark, Lea, Olivia, and Ken are present, the experience is significantly better. Most of them are in their 50s and 60s, with the exception of Olivia, who is quite young."
