Passionfruit Juice
Pearl of the Ocean

Pearl of the Ocean

736 Water St Santa Cruz, CA 95060, 95060-4138, United States

Meat • Indian • Organic • Seafood


"I made a reservation for PM because we had a concert that evening and needed to make sure we were not late for the show. I arrived a bit early, around PM to make sure we would stay on schedule and the restaurant was dark even though the sign and OpenTable information indicated they opened at PM. My partner arrived about minutes before I did and said she saw a man enter the restaurant but all the lights except for one we could see back in the kitchen remained off and at PM I called the restaurant as no one answered our knocks on the door, and I received voicemail and left a message saying we would like to know what was going on and if we needed to find another place to eat dinner. Pressed for time and concerned about missing our show or dinner my partner got out of the car again at PM and knocked on the door again hard until the man inside finally came to talk to her, but only through the locked glass door. He told her he worked there and had expected the owner to be there by now and had no idea where she was. Pretty certain we would not be seated and served on schedule if at all, we left very frustrated and hungry in search of another restaurant that could accomodate in a last minute situation. We never received a call back from the owner with an appology or any explanation and can therefore not recommend this reataurant. I wanted to leave a review for Overall, Service and Value on OpenTable but unfortunately It would not allow me to submit a review with only those categories selected. I therefore checked Poor for Food and Ambiance as well because under the circumstances there were no other options other than leaving a better rating so you can ignore my vote in those two categories which we were not in a position to rate accurately."