"Another issue is the condition of the ice cream; it often sits on the counter waiting for the right customer. If you order a sunset treat, you might receive a milkshake when you reach the window instead! I feel sorry for the employees here because if I'm dissatisfied, I can only imagine that others are too, and they might express their frustration verbally.
I understand that the food industry has been significantly affected by COVID, and that many businesses are short-staffed. However, it’s crucial for the management to address these issues. They either need more staff or better training for the existing employees. Unfortunately, our dining options in the Leechburg area are limited; otherwise, we would take our business elsewhere."
