"Very sad to see a once loved gourmet burger place make the slow decline into a college dive bar. Our lunch order was simple: 2 burgers with fries, 2 glasses of water with lemon, and an order of chips and queso. We were there for an hour and 35 minutes, most of it waiting on food. It took our waiter 15 minutes to acknowledge us and get drink orders. You can't screw up water but the lemons were old and mushy. We ordered the appetizer with the drinks and it took 40 minutes to get us a bowl rainbow colored chips and a styrofoam cup of microwaved queso. During that time the waiter never came back, didn't refill drinks, nothing. At 55 minutes we flagged him down and said we were going to have to leave. He asked if we wanted to go boxes for food we hadn't even gotten yet. 5 minutes later he brought over one burger which was prepared properly but had burned fries. My burger came with fries missing and no toppings on the burger. I sent it back and asked for the check, paying only for what we ate. They didn't charge us for the second burger but offered no concession on the other items or apology. We paid and left. Total time there was 1 hour and 35 minutes and I went home without having eaten lunch. Overall the restaurant is dirty, busted up sheetrock, peeling paint, stains on the walls and floors, and the bathrooms desperately need remodeling. I used to eat here 4+ times a year but I'm afraid I won't be going back again. Very sad."