"I typically love this restaurant, but I've recently experienced terrible service. I called and was put on hold for six minutes. After giving up, I called back to ensure they hadn't overlooked my call, only to be put on hold again for seven minutes, after which I was disconnected. On my third attempt, when I tried to talk to the woman who answered, she hung up on me before I could say anything. With service like this, I can't see how the business will survive."
