"This is the dirtiest Waffle House ever!!! Their improper sanitary conditions can get patrons sick. I don?t know about other shifts, but this crew was bad. My family and I were driving through states after vaca and decided to stop and get the kids waffles. We went in around 11:30am. They were a bit busy and the restaurant was pretty dirty, but I let it slide cus I thought the waiter would clean up properly after the last customers left so we can sit. There were food under tables and spilled beverage on the floor. Our waiter cleared the tables and wiped it down with a wet towel she took from the kitchen area that was just sitting there. She hardly wiped the tables and then literally threw the towel back to the same area. Later she took the same exact towel and wiped another table without washing or disinfecting it. I was a bit grossed out while we waited for her to finish. I thought she would at least wipe down the chairs and clean up the food that fell on the floor but she didn?t. She called us over and we had to step over the spilled beverage and sit with food below our feet. This franchise should at least have a standard cleaning protocol for staff to follow. Our tables were still sticky and I had to clean it with my own personal wipes. After we ordered our food, I started to look around and to my disgust, you would not believe how dirty the kitchen was. There were food and garbage all over the floor, and dirty counter and stove tops. They just trampled over it back and forth without bothering to pick up or wipe down. There were at least 6 staff members, so no excuse for the dirty conditions. The staff was having their own personal conversations, talking and laughing out loudly over food and drinks in their hands without face coverings. Our waiter even brought us syrup in the filthiest half filled syrup jug, with syrup running down the sides and dirty handles. New customers were seated on the table ahead of us and that spilled drink never mopped up. The bathroom is another subject of concern. Nasty and smelly!!! Our waiter was irritated because we requested to sit in her section. We were a party of 10 and there were more tables available on the right but obviously had to be cleared and cleaned. She refused us and they tried repeatedly to put us on 2 smaller tables that seat 8 and told us to pull up 2 additional chairs but I explained it would be too tight for all of us cus I knew all our plates and glasses would never fit. Management needs to have a serious convo with staff and provide adequate training. I would not recommend this location because of their unsanitary conditions and undertrained staff."
