"The ambiance of the restaurant is satisfactory, but I was put off by the unfriendliness and arrogance of a few of the servers. I believe that some of the staff members, who may be immigrants, could benefit from learning the proper etiquette and customer service standards in America. It could also be a situation where they prioritize being polite to white customers over African Americans. Whatever the case may be, they have room for improvement. In the meantime, I will choose to patronize other coffee shops in Boston. There are plenty of options available."
