"As someone who was eagerly looking forward to my nieces 21st birthday party, I was devastated when Marlee 's Cupcakery &Creamery failed to deliver on their promises. Not only did their customer support leave a lot to be desired, but their cake was disgustingly unpalatable, turning what should have been a sweet celebration into a bitter disappointment. It was incredibly frustrating to be left hanging, anxiously waiting for their response, which never came. Their lack of communication and responsiveness was akin to a cake without any icing incomplete and unsatisfactory.To start with, if any individual wants to stay in business, customer retention should be a priority, especially dealing with new customers who are just getting their beaks wet by taking a leap of faith into a new business.GASTROINTESTINAL ARMAGEDDON this is the best way to describe what happened after I consumed this cake that looked too good to eat. It came across as a stock photo cake that you should keep on display for people to window shop. I might as well of just opened a stick of Kerrygold butter and stuck a candle inside of it and wished my niece a Happy 21st birthday.The cake was dry and tasted like it had been sitting in the freezer for weeks. The texture was crumbly and unpleasant, and the flavors were bland and generic, lacking the rich, decadent taste that we were expecting. It was like a cake shaped disappointment, a sad excuse for a celebratory dessert.To make matters worse, the cake left an unpleasant aftertaste that lingered in our mouths, leaving us with a sour impression of the entire party. It was as if the cake had turned into a regrettable memory that we would rather forget. It 's a shame that a cake, which should have been the centerpiece of the celebration, ended up being a tasteless and disappointing flop.The lack of reliable customer support and the disgustingly tasteless cake was a major letdown for my nieces 21st birthday party. It was a complete disservice to both the occasion and the guests, leaving a bitter taste in our mouths and not in a good way. Save yourself the disappointment and look elsewhere for a cake that lives up to its promises and actually tastes like a celebration!You don 't pay the plumber to bang on the pipes, you pay the plumber to know where to bang. I wish that was the case for this establishment 's craft that specializes in baking extraordinary cakes for memorable events."
