"When the server finally did come over, he appeared rushed. We placed our orders for drinks, an appetizer, and dinner, but at no point did he ask us about spice levels, which is something I've always experienced at other Thai restaurants. After a 30-minute wait, our drinks, appetizer, and dinner all arrived at the same time. Again, it was not particularly busy, and I could see the other two boys standing around chatting.
As for the food, it was just okay; it was extremely mild and lackluster for Thai cuisine. I've had spicier food at Panda Express than their curry and Pad Thai, which tasted like something you'd find at a retirement home.
When the bill came, I noticed they took every opportunity to add surcharges. They included a 3% kitchen surcharge, calling it a tax, which I’m pretty sure isn’t legal. If you pay with a credit card, they add another 3%, but if you use a debit card, you can avoid that fee. However, I wouldn’t trust teenage boys with my PIN number, and they didn’t even have a portable payment system.
The bar seemed busy, and the server spent extra time with the older regulars. Like many places in Hawaii Kai, the food was disappointing, the service inexperienced, and it felt like they were more focused on catering to regular customers rather than attracting new ones.
I would recommend avoiding this place unless you're in the mood for bland, non-spicy Thai food that feels more suited for a retirement community."
