"I've always enjoyed The Brew, but my last two visits have raised some concerns about the service. During my most recent visit, I ordered the chicken waffle sandwich to go, but when I got home, I discovered they had substituted sausage for the chicken without informing me. I understand if they ran out of chicken, but they should have let me know. This time, I ordered a keto bowl and settled down to work. With only three other customers in the place, it wasn't exactly busy. After 20 minutes, my beeper hadn’t gone off, so I went to the counter to check on my order, only to find it sitting cold there. I’ll likely return for coffee, but I may hold off on ordering food for a while."