"I visited this local restaurant for the first time, and everything seemed fine until the owner approached my friend as he was about to use his vape. She rudely shouted, "No vaping allowed!" We explained that we saw others smoking and weren’t aware of the rule. Instead of being understanding, she became upset and said, "As the owner, I would know if smoking was allowed. If you try to vape again, I'm kicking you both out."
We had spent two hours enjoying food, drinks, and games like pool and darts, but this incident made us feel unwelcome. The owner should create an inviting atmosphere for customers. If she wanted our support, she could have kindly reminded us about the vaping policy instead of threatening to kick us out. My friend immediately put his vape away and apologized, yet her response felt unnecessary and overly harsh. It seemed like she was more focused on asserting authority than fostering a friendly environment for her patrons. It left me wondering if her attitude towards us was influenced by our age, as she appeared much older. Overall, I was left disappointed by the experience."
