Firehouse Subs Surprise Village

13820 W Bell Rd Ste 11, 85374, Surprise, US, United States

🛍 Casual, American, Fast Food, Sandwiches

4.3 💬 2132 Avis
Firehouse Subs Surprise Village

Téléphone: +16235464555

Adresse: 13820 W Bell Rd Ste 11, 85374, Surprise, US, United States

Ville: Surprise

Menu Plats: 26

Avis: 2132

Site Web: https://www.firehousesubs.com/locations/az/surprise-village

"I also have a small team of three who enjoy buying lunch from here a few times a month, but after this incident, I won’t be coming back. Additionally, I noticed that the restaurant is quite dirty. The drink station was sticky, and all the dispensers were filthy. First impressions matter, and the glass door, which looks like it hasn’t been cleaned in ages, is unacceptable. It’s not a pleasant experience to touch it. A clean environment is essential for feeling safe when dining, but it seems the owner is more concerned about a cup of ice than maintaining cleanliness. While the female manager is nice, it’s clear that cleaning responsibilities need to be better organized. I’m really disappointed because I used to love the food and appreciated the convenience for lunch. However, this experience has pushed me away. The owner, who I assume is a former firefighter, has now lost around $225 monthly and $2,700 yearly in revenue from me and my team. I used to recommend this place to everyone, but sadly, that will no longer be the case."

Andre Andre

great location, great service! with the app our food was properly prepared and ready to go when we arrived. kiddos get a sweet fire hat and I love know they support our firefighters

Adresse

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Avis

Jamey
Jamey

I had tuna with onion on white bread. The little bit of tuna I had was more like a thin spread like u would do for maynaise. Three medium sandwiches for around $34 chips and drink are extra which is usual at firehouse so we didn’t add that. The price to get a sub any more is just asinine.Too much money for mediocre.


Jovani
Jovani

it was quite late lunch so almost empty I got a middle steamer it was delicious, but the meat was cold in the middle it seemed as if they had not cleaned themselves off the lunch break. not very encouraging cuz covid goes around yet. for the millionth time also the sitting area in the free was still covered in dust and left in the


Burnice
Burnice

we always have a pleasant experience when we come to this firehouse substitution! great eating, cheerful, friendly staff and a clean and comfortable place to eat both inside and outside! the owner has greeted us several times and has even plagued us over motorcycles when saving a few moments. we love what this company stands for and will continue to support this restaurant. Voir le carte


harley
harley

We always have a wholesome experience when coming to this firehouse subs! Great food, happy, friendly employees, and a clean and comfortable place to eat both inside and out! The owner has greeted us multiple times and has even chatted about motorcycleswhen had a few moments to spare. We love what the company stands for and will continue to support this restaurant going forward.


Thomas
Thomas

We stopped in here for lunch and where very pleased with the food and service . We had never been there before and only stumbled on the place after entering the parking lot to go to another store. We had a turkey sub and the bread was very fresh an so we'reall the ingredients. The staff helped us with our order as we had a few things we wanted on our sandwich. A great place to havea great sub.


Lucy
Lucy

Despite the negative comments from someone who seemed to have ulterior motives, this restaurant is fantastic! It's clean—much cleaner than a nearby place that has dust bunnies and some questionable secrets. They truly give back to the community. The staff is always friendly and cheerful, clearly treated well by the big "ex-firefighter" owner. The drink station was tidy until one person rushed in for a quick drink and left a mess behind. Great job, Surprise FHS! Voir le carte


Jeromy
Jeromy

This is the largest restaurant in Surprise! The sandwiches are made with great care, and the staff is both friendly and efficient. The owner is truly remarkable; he does so much for the community and mentors the young people who work for him. Although I don’t live in Surprise, I always make it a point to stop by, grab a sandwich, and appreciate the cleanliness and attention to detail that the owner and his employees maintain. Places like this are rare and deserve every bit of a five-star rating. Well done, Ed! Thank you for your dedication to your staff, your food, and the community!


বরকত
বরকত

This is the greatest restaurant in Surprise! The sandwiches are all made with care, the staff is friendly and efficient. And the owner... my God what an amazing human being. He does so much for the community and mentors the young kids he has working for him. I dont live in Surprise but when I am there I always stop in, grab a sammy and enjoy the cleanliness and attention to detail that the owner and all his staff adhere to. Places like this are few and far between, and deserve every bit of a 5 star. Well done Ed. Thank you for caring so much about your staff, your food, and your community!


Martina
Martina

I also have a small team of three who enjoy buying lunch from here a few times a month, but after this incident, I won’t be coming back. Additionally, I noticed that the restaurant is quite dirty. The drink station was sticky, and all the dispensers were filthy. First impressions matter, and the glass door, which looks like it hasn’t been cleaned in ages, is unacceptable. It’s not a pleasant experience to touch it. A clean environment is essential for feeling safe when dining, but it seems the owner is more concerned about a cup of ice than maintaining cleanliness. While the female manager is nice, it’s clear that cleaning responsibilities need to be better organized. I’m really disappoint... Voir le carte

Catégories

  • Casual Notre menu Casual propose des plats réconfortants délicieux pour un repas sans effort. Des burgers juteux et des sandwiches succulents aux salades fraîches et plats copieux, notre sélection diversifiée offre une expérience délicieuse pour toute sortie décontractée.
  • American Savourez les saveurs classiques américaines avec notre menu diversifié, comprenant des hamburgers juteux, du poulet frit croustillant, des côtes de BBQ copieuses et des salades fraîches. Dégustez un confort intemporel à chaque bouchée, conçu pour satisfaire tous les goûts. Voir le carte
  • Fast Food Savourez une variété de plats rapides et délicieux parfaits pour manger sur le pouce. Des burgers juteux et des frites croustillantes aux boissons rafraîchissantes, notre menu de fast-food satisfait vos envies avec un service rapide et des saveurs irrésistibles.
  • Sandwiches Un assortiment délicieux de sandwichs fraîchement préparés, confectionnés avec des ingrédients de première qualité et servis sur du pain artisanal. Parfait pour un déjeuner rapide ou un repas satisfaisant, chaque bouchée est riche en saveurs et en bienfaits.

Commodités

  • Takeout
  • Delivery
  • Carte
  • Television
  • Menu
  • Outdoor Seating

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