The Melting Pot- Downer's Grove

1205 Butterfield Rd, Downers Grove, United States

🛍 Beer, Wine, Meat, Fondue

3.7 💬 571 Avis

Téléphone: (+1)6307370810

Adresse: 1205 Butterfield Rd, Downers Grove, United States

Ville: Downers Grove

Menu Plats: 35

Avis: 571

Site Web: https://www.meltingpot.com/downers-grove-il/

"As always, the food was excellent. Our server was also wonderful knowledgeable and efficient! But no matter what Melting Pot we go to, the front hostess table and bar are always chaotic. Once again, we had to wait over 20 minutes past our reservation because “our server had just gotten a table before we arrived” and the bartender completely ignored us, so we couldn’t even have a drink while we waited. So just realize that the first 20 30 minutes there will be a cluster … but usually, once you get to the table, it’s much better."

User User

super delicious! service was great! love the timer app!

Adresse

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Avis

User
User

Very busy! Our server still worked her hardest to give us a great anniversary experience!


User
User

We’ve been before And that’s a good thing because had this been our first experience we would be reluctant to go back.


User
User

We went out for a birthday dinner, and the food was incredible. The waitress was非常 friendly, which made the experience even better. Overall, it was a delightful evening, and we will definitely visit again. Voir le carte


User
User

I had a fun night, but there were some issues to address for the winter season. A few small improvements could be made. The hostess could be friendlier, and while we were invited to wait at the bar, there was no bartender available.


User
User

Although I put it on my reservation and also informed them when we arrive that it was my daughters birthday there was nothing observed from the restaurant. The meal took over three hours, and although the food was good, and the server was good, but she was very busy all in all for the price we spent we could’ve had a couple meals out.


User
User

Our server was the highlight of our meal! Aires (spelling? was professional and kind. The food however was not what we were expecting/hoping for with the high price tag. The beef was chewy and some pieces were not edible. The 'non-meat ' item Polpettes, should have been presented in a nicer way. As it was, it looked like poo. Sorry, but it was un-appetizing. Fondue is a fun idea and we enjoyed our time together as a family. Voir le carte


User
User

Soo sad about this experience on a holiday New Year’s Day. We went with our family and it was a waste of money! They shoved us in a table that was clearly not made for the amount of people we had! They should of placed us in a comfortable sitting instead they wanted the money and we suffered for it. Service was slow Rooom was soo loud. Took forever for food which Andy mixed up and barely hot refill on drinks. All the money we spent and it was a horrible night there.


User
User

The waitress was nice and seemed to be working as quickly as possible, so perhaps the service was just overwhelmed. As for the food quality, the cheese fondue was decent, and the chocolate fondue was fine, but neither was anything special. As for the entrees, most of them were over-seasoned, which we all agreed on. Overall, we had a good time, and the experience was what we came for. It was nice, and we were glad to have gone. However, now that we've had that experience, we probably won't return.


User
User

As always, the food was excellent. Our server was also wonderful knowledgeable and efficient! But no matter what Melting Pot we go to, the front hostess table and bar are always chaotic. Once again, we had to wait over 20 minutes past our reservation because “our server had just gotten a table before we arrived” and the bartender completely ignored us, so we couldn’t even have a drink while we waited. So just realize that the first 20 30 minutes there will be a cluster … but usually, once you get to the table, it’s much better. Voir le carte

Downers Grove

Downers Grove

Downers Grove, une charmante ville de banlieue dans l'Illinois, propose des plats classiques du Midwest tels que la pizza à croûte épaisse, les hot-dogs à la mode de Chicago et les sandwiches au bœuf italien.

Catégories

  • Beer Découvrez notre sélection de bières rafraîchissantes, des lagers croquantes aux ales audacieuses et aux stouts riches. Que vous préfériez les bières locales ou les favoris internationaux, nous avons la pinte parfaite pour rehausser votre expérience culinaire.
  • Wine Une sélection soignée de vins fins du monde entier, offrant des rouges riches, des blancs vifs et des rosés élégants pour accompagner parfaitement votre repas. Savourez l'arôme unique, la saveur et la complexité de chaque bouteille. Voir le carte
  • Meat Découvrez notre sélection de viandes savoureuses, comprenant des steaks grillés à la perfection, du poulet tendre et des plats d'agneau savoureux, chacun assaisonné à la perfection pour une expérience culinaire inoubliable.
  • Fondue Profitez d'une délicieuse expérience de fondue avec un choix de fromages fondus riches ou de chocolats décadents, parfaits pour tremper une variété de pains, de fruits et de bouchées savoureuses à partager et à déguster.

Commodités

  • Amex
  • Beer
  • Carte
  • Wine
  • Menu
  • Takeout

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Cooper's Hawk Winery Downers Grove

Cooper's Hawk Winery Downers Grove

1801 Butterfield RdIL 60515, Downers Grove, United States

Carte • Tea • Drinks • Chicken • American


"My daughter and I were frequent, longtime patrons of Cooper's Hawk in Downers Grove, IL. We dined there as often as 4 to 5 times per month. On September 29, 2023, we made a reservation for 1:15 pm at this location. We ordered what we usually start with an espresso martini for my daughter, and a bottle of sparking wine with two glasses for the two of us. The server, who also imparted that she had recently been promoted to a supervisor, delivered the bottle to the table with one glass only. When I questioned the server as to the whereabouts of the second glass, she stated that there was an Illinois law precluding diners from having more than one drink in front of them at the same time. She also informed me that she had told me about this policy when she served us in the past despite the fact that heretofore, she had complied with our request. When I questioned her inconsistency with regard to enforcing this rule , the server suggested that I speak with the manager, which I did. I told the manager that in all of the years, and of all of the servers that we had since patronizing this restaurant this overzealous server turned supervisor was the only waitperson that we ever had who cited and attempted to enforce this policy . I also pointed out to him that there were several tables around us at which the diners had four full glasses of wine per individual AT THE SAME TIME! (After all, it is a winery. I also asked the manager that if in fact this was a state law why was it not consistently enforced? Why were those diners allowed to have 4 drinks in front of them as the same time? Was this rule arbitrarily and selectively enforced at the manger's and server's discretion? The manager neglected to respond to my queries and contended that the server was correct. Appalled by the manager's and server's condescending and insulting treatment we left the restaurant. I complained to the Cooper's Hawk Corporate Office, and was informed by the director that the Downers Grove manager had made a substantial error, and had misinterpreted the Illinois law and the attempted enforcement of said. He apologized for the actions of the manager and the server as they had been incorrect. The director also assured me that the manager and the server would be taken to task for their egregious behavior, and for their errors in citing incorrect policy. I will not go to this restaurant again, because the manager of the Cooper's Hawk Downer's Grove location is not conversant with his company's own policies. He obviously does not value nor respect the loyalty of long time, frequent customers, as he made no attempt to assuage and retain this customer."