"First time my husband and I were here. The history of the place drew us here and that part did not disappoint. We arrived 30 minutes before our reservation time to enjoy a drink at the bar. The bar staff was accommodating and friendly and the entertainer was great. We sat down right at our reservation time and that is where it went downhill. There was a fair amount of people there, but by far not full. We waited about 15 minutes before the waitress came. She did not introduce herself and we put our drink and food order right in. We understand that staffing is tight, but she never checked in with us, never asked how things were, never apologized for the wait, and never asked if she could get us anything else. We waited a very long time between courses. We did not get our entrée until two hours later. The waiter on the other tables checked on his patrons frequently and was accommodating to their needs in a timely fashion. The food I would say was fair, but if our waitress would have taken care of us as she should have it would have been a much better experience. For the price of the food I expect better service. I always tip over 20% when the staff is friendly, accommodating, and seen being busy. This waitress we could never find and she never checked in on us. I was embarrassed to leave her 10% on the bill, but it was just that bad."
